Open Letter to Randall Garrett: I have a copy of your Apex IV – 3.2.1367.1 (1-24-2006) program. On Friday, I went to use a saved drawing, make a few changes, and then print the revised drawing. All I got was big red letters stating this product was not registered. I called the apex 800 # and was first told that my program was out dated and no longer having service provided by Apex. However, if I paid $50 for extended service they would re-activate MY registered copy or I had to buy the new program. What a bunch of C—p. I need you to fix your system which wrongfully tells me I do not have a valid registered copy. If I had known that this program would stop working and all my files would be useless, I would never have bought your product. This is corporate BLACKMAIL . A correctly registered copy of your software should remain registered and if it will not you should give me a number so this will not happen in the future. I am not asking for updates etc. I want to use what I have. Stand behind your product.