Have a long term client I've been dealing with for years. COD and all pdf of reports - mortgage broker and reports seldom get questions from the UW. So the LO's tend to rotate in and out the doors but there are few there that have hung in for some time. Got an order, completed and emailed it. Just fine. No sweat. Actually came in slightly above the standard "Owner Estimate of Value" number shown - didn't look till after the report was done. Got a call from LO. LO: Thanks for the report! Me: You're welcome. LO: Do you have the survey? Me: No - I'm not a surveyor. LO: Well, you gave a lot size. Did you measure accurately? Me: I'm not a surveyor. The report clearly indicates that the legal gives a lot size. LO: Hell - that's going to mess up my month. Me: Sorry - call the title company and they can get the survey ordered and they're pretty fast on those. LO: Oh - can you fax over the survey. Me: I don't have a survey. LO: Borrower said he gave it to you. Me: No! Again, he gave me an old report. If there had been a survey I would have scanned it and included it in the report. LO: Oh - So you don't have the survey?????? Me: NO! Like I said. LO: What am I going to do? Me: Call the title company! Click! Do they take STUPID pills early in the morning to be able to not listen to what is being said - clearly and concisely?!