Printer problems

Discussion in 'a la mode (TOTAL)' started by BrendaHIttlet, Jan 31, 2007.

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  1. BrendaHIttlet

    BrendaHIttlet New Member

    0
    Jan 26, 2007
    Professional Status:
    Appraiser Trainee
    State:
    Illinois
    When I go to print an appraisal in hard copy a "mystery" page shows up on the printer. It won't print and I have to go into printer options and phsyically remove the last "mystery" page. I have tried updating printer drivers and changed spooling options but nothing helps....I tried calling Alamode for help but forget that! You get put on hold for hours and if they do call back it is late at night at home not the office so you can't do anything. HELP!!!!!
     
  2. Thomas N. Morgan

    Thomas N. Morgan Member

    0
    Jan 15, 2002
    Professional Status:
    Certified Residential Appraiser
    State:
    Florida
    Brenda,

    Is the mystery page just a blank sheet of paper? There is a printer setting that causes a blank sheet of paper to fed at the end of each printing job.

    I'll see if I can find it. This is not peculiar to a la mode. It's generic to printers.
     
  3. BrendaHIttlet

    BrendaHIttlet New Member

    0
    Jan 26, 2007
    Professional Status:
    Appraiser Trainee
    State:
    Illinois
    No it is not a blank piece of paper. It just shows up in the printer box as a 20kb file. It doesn't print out at all, it just spools until you manually delete it. And of course you can not print anything else until it is deleted.
     
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