It doesn't happen often so I have to gloat. I received this from an AMC I have been working with for a few months. This was in reference to one of those jobs where you can't reach the home ownner and by the time you finally set an appointment it is a week past the due date. "Hi Jeff, I wanted to thank you for all your time and hard work that you did for us on this order it is greatly appreciated. We look forward in continuing to build a long working relationship together. Take care and all the best and hope you have a Happy New And no, I don't think I will share the companies name. I think this AMC is a keeper!