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Old 01-31-2007, 02:47 PM
BrendaHIttlet's Avatar
BrendaHIttlet BrendaHIttlet is offline
 
Join Date: Jan 2007
State: Illinois
Professional Status: Appraiser Trainee
Posts: 2
Default Printer problems

When I go to print an appraisal in hard copy a "mystery" page shows up on the printer. It won't print and I have to go into printer options and phsyically remove the last "mystery" page. I have tried updating printer drivers and changed spooling options but nothing helps....I tried calling Alamode for help but forget that! You get put on hold for hours and if they do call back it is late at night at home not the office so you can't do anything. HELP!!!!!
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Old 01-31-2007, 05:54 PM
Thomas N. Morgan Thomas N. Morgan is offline
 
Join Date: Jan 2002
Location: Ocala, FL., USA
State: Florida
Professional Status: Certified Residential Appraiser
Posts: 917
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Brenda,

Is the mystery page just a blank sheet of paper? There is a printer setting that causes a blank sheet of paper to fed at the end of each printing job.

I'll see if I can find it. This is not peculiar to a la mode. It's generic to printers.
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Old 02-01-2007, 01:19 PM
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BrendaHIttlet BrendaHIttlet is offline
 
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State: Illinois
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No it is not a blank piece of paper. It just shows up in the printer box as a 20kb file. It doesn't print out at all, it just spools until you manually delete it. And of course you can not print anything else until it is deleted.
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