- Apr 30, 2009
- Professional Status
- Certified Residential Appraiser
- New York
So my ACI "service" contract came up for renewal. $600 with maps. I probably call less than ten times a year for help. I called today because I have an appraisal where I did not review fully executed contract. Checked box that I did not review fully executed contract and the appraisal will not convert to xml format. No matter what I do. So I called ACI and the "support" person said he doesn't know why because he's "not an appraiser." He's never had a call asking that question before. He has no idea how to convert it. WHy do they have a box that you can check that says I did not review the contract but then not allow me to convert to xml format?