Adobe Problem

[Bill S]

I'm using adobe 3.1. It's worked great for a long time. I have a new customer who has a network. When I send a pdf to them it prints in "letter" mode not "legal" creating a shrunken doc. If you print form the machine directly hooked up to the printer there is no problem, but if you print from a networked station you get the shrinking.

Anybody have any ideas. I've checked the settings on the hp printer and adobe reader they are using. everything is set for legal.

Thanks

 

[Farm Gal]

Gotta be a setting SOMEPLACE!

Did you check the print server? Whatever it is running through to get to the printer?

Interesting! Please let us know solution, we are going to set a system up for a favorite client adn want to avoid 'egg on face'!

 

[Roger]

When you print out of a .pdf file in Adobe, the print screen that comes up gives you several choices.

In the 'Properties', column, uncheck the 'fit to page' option.

Click on 'Properties', and select the legal size option.

That should do it.

 

[Bill S]

Thank you both for your input. Roger, that was exactly what I needed to do. The hp printer has always been defaulted as legal but when I unclicked the fit to page it must have reset. I changed it back again and now everything is fine.

Thanks again

Bill