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Anyone have this ACI problem?

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DelMarValuations

Thread Starter
Freshman Member
Joined
Mar 25, 2008
Professional Status
Certified Residential Appraiser
State
California
I use an older version (8.6.1) of ACI. Mapping is Delorme Street Atlas 9.0. Everything worked fine until a couple of days ago. Now when I go to Tools/Mapping/Street Atlas USA I get the following message: Invalid map file. Then I hit OK and I get: sa9 doc files out of sync. Then I hit OK and it sends me back to the main appraisal report; I cannot map anything. Per ACI newer versions of Delorme and other mapping programs will not work with this version of the appraisal software.

Anyone know how to fix this? I'd like to avoid buying the new software and buying the new mapping program at this point. BTW - I did send Andrew at ACI an email earlier today but have not heard back yet. If he can help I'll post the answer here for others.

Thanks in advance!
 
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Andrew of ACI Support

Sophomore Member
Joined
Feb 20, 2007
Professional Status
IT Professional-Appraisal Related
State
Florida
Hello,

I am catching up on my digital communications today and you'll hear from me. SA9 is an oldie but goody and I'm sure we can get it working with ACI

Andrew
 
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