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Be Sure To Cancel Your Credit Cards Before You Die

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Mike Kennedy

Thread Starter
Elite Member
Joined
Sep 28, 2003
Professional Status
Certified Residential Appraiser
State
New York
Only in Ireland !!!!


Be sure and cancel your credit cards before you die! This is so priceless
And so easy to see happening - customer service, being what it is today!


A lady died this past January, and MBNA bank billed her for February and
March for their annual service charges on her credit card, and Then added
late fees and interest on the monthly charge. The balance that had been
£0.00, now is somewhere around £60.00.

A family member placed a call to the MBNA Bank:

Family Member:
'I am calling to tell you that she died in January.'

MBNA:
'The account was never closed and the late fees and charges still apply.'

Family Member:
'Maybe, you should turn it over to collections.'

MBNA:
'Since it is two months past due, it already has been.'

Family Member:
So, what will they do when they find out she is dead?'

MBNA:
'Either report her account to the frauds division or report her to The
credit bureau, maybe both!'

Family Member:
'Do you think God will be mad at her?'

MBNA:
'Excuse me?'

Family Member:
'Did you just get what I was telling you . . . The part about her Being
dead?'

MBNA:
'Sir, you'll have to speak to my supervisor.'

Supervisor gets on the phone:
Family Member:
'I'm calling to tell you, she died in January.'

MBNA:
'The account was never closed and the late fees and charges still apply.'

Family Member:
'You mean you want to collect from her estate?'

MBNA:
(Stammer) 'Are you her lawyer?'

Family Member:
'No, I'm her great nephew.'
(Lawyer info given)

MBNA:
'Could you fax us a certificate of death?'

Family Member:
'Sure.'
( fax number is given )

After they get the fax:

MBNA:
'Our system just isn't set up for death. I don't know what more I Can do to
help.'

Family Member:
'Well, if you figure it out, great! If not, you could just keep billing Her.
I don't think she will care.'

MBNA:
'Well, the late fees and charges do still apply.'

Family Member:
'Would you like her new billing address?'

MBNA:
'That might help.'

Family Member:
' Glasnevin Cemetry, Finglas Road , Dublin 11, Ireland , Plot Number 1049.'

MBNA:
'Sir, that's a cemetery!'

Family Member:
'Well, what the **** do you do with dead people on your planet?'
 

Mike Boyd

Elite Member
Joined
Jan 18, 2002
Professional Status
Retired Appraiser
State
California
That's hilarious and the response from MBNA is so typical!

When I decide to die, I will be sure to cancel my credit cards first.
 

Ray Miller

Elite Member
Joined
Feb 20, 2002
Professional Status
Licensed Appraiser
State
Wisconsin
How true, How ture. Poor stupid, dumb fools have not a clue if its not in the book they follow.
 

Smokey Bear

Elite Member
Joined
Dec 8, 2004
Professional Status
Certified Residential Appraiser
State
California
Phone monkey from India reading from the manual. I guess "dead customer" isn't in the index.
 

Charles Witt

Senior Member
Joined
Dec 13, 2002
Professional Status
Certified Residential Appraiser
State
Delaware
Naw....the phone monkey was from Pakistan! :rof: :rof:
 

Liz South

Junior Member
Joined
Jan 15, 2002
Professional Status
Licensed Appraiser
State
Virginia
Sounds like it could also be a Capital One customer service bimbo. They are just now sending out a report that should have come out on 1/2/2008.
 

TEL2002

Elite Member
Joined
Jan 16, 2002
Professional Status
Retired Appraiser
State
Louisiana
If that nephew were smart he would use that credit card, have the stuff delivered to her old house, then go over and pick up the packages.

When they call and ask how a dead person did these orders, respond with, "halleluejah, it is a miracle, she has obviously been resurrected".
 
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