- Jan 25, 2002
- Professional Status
- Certified Residential Appraiser
I finally set up my Athena update and purchased the Adobe Acrobat program. (I'm far from computer literate as this will show.) I tried to follow the "simple" directions. First attempt to send part of a report was okay, I think. Two immediate problems: 1 When I send a report, an Adobe icon appears on my desktop showing that report. I deleted the icons but seems they should not show up. 2) Every time I do any EDI/Adobe transaction, even when it works, I end up with the dreaded "a fatal error has occurred..." I have tried seveal tests, but continue to have "after sending" program problems requiring rebooting etc. Any suggestions for a real computer illiterate? Finally, is there any way to confirm that the report went through besides calling the client?