- Jan 16, 2002
- Professional Status
- Certified Residential Appraiser
3 weeks ago a virus was cleaned from my computer. The scanner had to be reinstalled, now, the scan lamp won't go off. Day and night, it glows and eventually it will die. There's no on/off button on this machine and I've called HP tech. For $25 someone will talk to me, since the machine is out of warranty. I've checked the famous "fix it yourself" site and it doesn't address the scanner lamp. I guess, since the scanner cost $70 two years ago, I should prepare for the funeral, unless, some of you may have a suggestion.