I need some TLC....

[Judy Whitehead (Florida)]

OK - I got throughly chewed out today. When the appraisal was ordered I cautioned mortgage company that estimate of value seemed excessive - they assured me that an appraisal had been done for that amount (vague reasons why that appraisal could not be used. When I asked the homeowner about it he said that the appraiser measured outside and took pictures but didn't go inside - wierd....) Anyway, I'm 15,000 lower than the estimate.

Homeowner called me and how DARE I mention that the entry porch roof was leaking - I reminded him that I had asked him about the leak. At the time he mumbled something about a lot of rain - today he blew me off by saying he had just watered the plants (we got 26 inches of rain in two weeks here). The pet smell (I counted 4 cats and 3 dogs in a 1200 sq. ft. house) would take your head off. How DARE I mention that - I must hate pets (my 20 pound house cat would dispute that!)

Anyway, I told him to fix the problems and I would reinspect.

Then.....the loan officer called and said that unless I could raise the appraised price $8,000 it wouldn't do any good. They both said that the homeowner was "Ripped Off".

I didn't think fast enough on my feet to tell this man that the "appraisal" he got that was $15,000 higher than mine was probably a diservice to him. It was $25,000 more than he paid for the property in Nov. 2001.

Since he bought the house, they painted the exterior and the wife painted flowers on the cabinets. Period. Even the homeowner admitted that "They got it for a good price because it had been on the market for a long time."

Just wanted to gripe. Haven't been chewed out for a while and haven't been called a rip-off artist for a while.

 

[David S. Roberson]

It's been at least three weeks since I was aked why I charged for an appraisal if the value was not there. I guess I'm about due for a call too.

 

[Tim Hicks (Texas)]

We have too many mindless zombie appraisers that actually stop and call the lender when they can't hit the value. My argument has always been, when I know the value the appraisal is done, so why shouldn't I get paid. I continually get appraisal orders across the nation from lenders that state "if you can not obtain the projected value, stop and call us immediately". How many appraisers actually do that? I figure an e-mailed appraisal is as good as a phone call isn't it? Until we demand the respect we deserve we will never get it! Judy, you only get chewed out because they think it empowers them. Keep your chin up.

 

[Elliott]

Judy,

How I handle irate owners:

"I got it as high as I could."

"I have to tell the lender what I saw."

Poor Judy *HUGGIES*


elliott

Oh, and I tell loan officers if I come in $2,000 low its really
probably $5,000 low....and if I come in $5,000 low its really
probably $10,000.

 

[Judy Whitehead (Florida)]

Thanks guys, I am feeling better already. I guess it really got to me when the homeowner said "I guess you hate pets, right?" My kitty would dispute that! P.S. I have several close relatives and I have made them "Swear" that they will tell me if my house ever smells like a pet!!!!

I love you my kitty Prissy!!!

 

[Mountain Man]

Hmmmm, in order to REALLY love your pets, your house has to smell like cat pee???? :? LOL, I must hate my kitty. :lol:

 

[Pamela Crowley (Florida)]

Hang on Judy. The percentage of real nasty JERKS in lending is pretty high. I love my cat but, if he ever started using a corner of carpet instead of his litter box, he would be outa here. It's the homeowner's problem, not yours. You did what you are supposed to do.

 

[BarbaraNJ]

OK Judy, here it is:


*************TLC,TLC,TLC,TLC,TLC,TLC****************

Each and every one of us has heard the same "song and dance" on an average of once a month in the past year or two.

I guess as long as "numbers hitters" continue to hold a license, we will always be held to their "standard".

Keep the Faith, and continue to post these stories so that we know that we're not alone in the business of doing the Right Thing.


BarbaraNJ

_____________________________

The Harder I Work, The Luckier I Get

 

[Blue1]

Judy,

Exterior paint.....flowers on the cabinets.....yeah, that outta be worth a cool 15K :lol: Yeah man, I'm going to the paint store tonight!!! :lol: :lol: Figure I can add about 20K to MY pad....a little paint here a little stenciling there....get a "refi" pull out some cash, buy a boat, maybe a new guitar.......yeah baby!


All kidding aside Judy, I for one, want to thank you for doing an ethical job. You didn't desrerve to to be "chewed out." The only "rip off" here would have been your ultimate client being "ripped off" on a bad investment.

Keep up the good work.

 

[David S. Roberson]

I told you I was about due for a call; it came at 7:00 p.m. last night on my voice mail! A borrower with a double-wide and (I kid you not) 24 dogs outside, 13 dogs inside, 7 cats inside, and five large (about 2 feet tall) birds inside (I know how many because I counted them all). And this guy is a (single, for obvious reasons) licensed medical doctor! The double wide floors are all roll vinyl for easier cleaning, but it doesn't matter because he doesn't clean the floors anyway. The putrid stench will knock you down, in a 2 year old double wide. And it's all my fault, for having a nose, I guess.