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Microsoft Outlook 2002

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Cliff Salisbury

Thread Starter
Senior Member
Joined
Jan 16, 2002
Professional Status
Retired Appraiser
State
Ohio
I am using Outlook to send appraisal files and other information. When I push the send button the message is sent. However about halfway through the message hangs up and does not completely send. Any Ideas on how to solve this?
 

airphoto

Senior Member
Joined
Jan 15, 2002
Professional Status
Retired Appraiser
State
Pennsylvania
Dump Outlook ..

Either go to OutlookExpress, or Nut's Cape ..
 

Jeff Horton

Senior Member
Joined
Jan 15, 2002
Professional Status
Certified Residential Appraiser
State
Alabama
Salisbury, I am using Outlook 2000 and I ran into something similiar and found out it was my modem (well I think it was). I had two modems in my computer. A new 56K I used for Internet and an older 33K US Robtics that came with the machine that I used for my answering machine/fax program. Both were connected to seperater phone lines. I found that if I sent on the 56K it would lock up just like you describe. I could get off line and log back on with the slower 33K modem on my buisness phone and it would send everytime. I always assumed it was the modem but it might not be.

Then to add confussion to this I recently signed up for cable internet service with Charter. It was down for a few days and they gave me a dial-up number to use till it was fixed. I sent a PDF file using the 56K modem through Charters dial-up no problem. So now I am not sure if it was the modem or the phone line since I was using a different phone line/number.

This probably just muddies the water but you might try a different line if you have one in you house/office and see what happens.

Jeff <*><
 

Dan Leggett

Senior Member
Joined
Jan 15, 2002
Professional Status
Certified General Appraiser
State
Mississippi
You didn't mention any error messages so I assume the email is not exceeding your mailbox limit.

I had the same problem and traced it to the latest/greatest USR WinModem. A WinModem does not have a processor and relies on the main processor of your motherboard. "Timing is everything"... sometimes the WinModem, motherboard bus, and motherboard processor get out of sync, a data packet gets missed which then results in a standoff or 'time out' of the operation.

What really hacked me off was USR didn't state on the box or in the included documents that it was a WinModem, I finally discovered the true classification of the modem buried real deep in their online troubleshooting site.

If you do in fact have a WinModem, try swapping it with a regular Modem and see if the email will deliver. If so, you know what to do with the WinModem.
 
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