Microsoft Outlook 2002

[Cliff Salisbury]

I am using Outlook to send appraisal files and other information. When I push the send button the message is sent. However about halfway through the message hangs up and does not completely send. Any Ideas on how to solve this?

 

[airphoto]

Dump Outlook ..

Either go to OutlookExpress, or Nut's Cape ..

 

[Jeff Horton]

Salisbury, I am using Outlook 2000 and I ran into something similiar and found out it was my modem (well I think it was). I had two modems in my computer. A new 56K I used for Internet and an older 33K US Robtics that came with the machine that I used for my answering machine/fax program. Both were connected to seperater phone lines. I found that if I sent on the 56K it would lock up just like you describe. I could get off line and log back on with the slower 33K modem on my buisness phone and it would send everytime. I always assumed it was the modem but it might not be.

Then to add confussion to this I recently signed up for cable internet service with Charter. It was down for a few days and they gave me a dial-up number to use till it was fixed. I sent a PDF file using the 56K modem through Charters dial-up no problem. So now I am not sure if it was the modem or the phone line since I was using a different phone line/number.

This probably just muddies the water but you might try a different line if you have one in you house/office and see what happens.

Jeff <*><

 

[Dan Leggett]

You didn't mention any error messages so I assume the email is not exceeding your mailbox limit.

I had the same problem and traced it to the latest/greatest USR WinModem. A WinModem does not have a processor and relies on the main processor of your motherboard. "Timing is everything"... sometimes the WinModem, motherboard bus, and motherboard processor get out of sync, a data packet gets missed which then results in a standoff or 'time out' of the operation.

What really hacked me off was USR didn't state on the box or in the included documents that it was a WinModem, I finally discovered the true classification of the modem buried real deep in their online troubleshooting site.

If you do in fact have a WinModem, try swapping it with a regular Modem and see if the email will deliver. If so, you know what to do with the WinModem.