Doug,
I kind of think this will be a dead forum as the product is very good, it is very intuitive to use and has no real problems to discuss. I've gotten 4 guys to switch to Toolbox so far and a fifth is abandoning Total this week when his support contract runs out.
All Bradford needs to do to create more market share is to offer the Toolbox product at a competitive upgrade or support contract price similar to the old Word and Wordperfect wars ages ago. You know, show me your Total CD and you get Toolbox for say $199 or whatever the annual support contract costs.
Ben