I have recently found that the Easy CD creator has a program that interferes with Sandisk installation. Chekc your version of CD creator, and go to their website, Roxio.com They have a fix for it, for the version you have, and Windows 98, XP, ectc.. Click downloads. Go to the version you need. I needed floppy 107.exe for my Windows 98SE and a 3x version of creator. Download, and install in your machine. Reboot, and you can install sandisk easily. Then, in Wintotal, quickpix, set up your card reader, Drive-----when sandisk is plugged in, browse for the drive, an program, and set that in the quick pix configuration.