- Jan 17, 2002
- Professional Status
- Certified Residential Appraiser
I have to bounce this off some others. Seems that recently several new and first-time clients who raved about being able to get PDF files of a completed report .......are getting back to me saying THEY can NOT open them. For varied other clients the receipt and printing access of a PDF report has been absolutely flawless for over the last year. Never a peep. Lately, these other dudes are either asking me to "re-send" again (as same PDF file) or else I have to revert to sending the original report file in its ACI-format. When I do create a PDF I opt for the 128-bit encryption instead of the 40-bit version. My PC-guru guy in town said the 128-bit was a little "tougher to crack" for most.....and just may be the real reason why they tell me the file does not open. Duh, I only expect you to PRINT it ! My full expectation is that printing is all they can ever do with it.....but we know geniouses are hard at work trying to bust standard security procedures we hold so dear in "protecting" our work product. I have not changed my e-mail server. I get no messaages from the server mentioning disconnections or interruptions or failure to reach the intended recipient address. Been with same one in my city for 5 years, and not a big national chain service. My PDF writer is version not updated since Jan. '02. So, why the "I can't open it, I can't access it, I can't see the file you sent" replies ? Are others of you getting these responses from clients too ? Are we back to overnight-expressing hardcopy printings for some we work for ?