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Problem With Mobile Total Sketching!

  • Thread starter Deleted member 128537
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Deleted member 128537

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If you are trying to sketch with Mobile Total on an IPHONE, BEWARE!!! The sketching program has a major snafu. There is a work around. Call support and they will tell you and show you want needs to be done. I'd tell you here, but you will want to have the device on and in use to figure it out. I found this out on Saturday while doing a sketch. Boy was I ticked. Of course alamode knew about it and didn't do anything to inform us about it. In fact I still see no notice from Alamode notifying appraisers about it. Pretty bad consumer relations if you ask me.

By the way Alamode; When you send out an update do you check to make sure EVERYTHING works? I wasted a lot of time messing around with this on Saturday.
 

tboehrer

Freshman Member
Joined
Jan 2, 2013
Professional Status
IT Professional-Appraisal Related
State
Oklahoma
If you are trying to sketch with Mobile Total on an IPHONE, BEWARE!!! The sketching program has a major snafu. There is a work around. Call support and they will tell you and show you want needs to be done. I'd tell you here, but you will want to have the device on and in use to figure it out. I found this out on Saturday while doing a sketch. Boy was I ticked. Of course alamode knew about it and didn't do anything to inform us about it. In fact I still see no notice from Alamode notifying appraisers about it. Pretty bad consumer relations if you ask me.

By the way Alamode; When you send out an update do you check to make sure EVERYTHING works? I wasted a lot of time messing around with this on Saturday.

This issue was corrected over the weekend, and is now available on the Apple App Store. This issue only effects smaller iPhones, so if someone reading this is on a larger phone or tablet, there is no need to rush to install the update.

I apologize for the inconvenience.

Tracy Boehrer
Mobile Product Manager
a la mode, inc.
 
D

Deleted member 128537

Guest
This issue was corrected over the weekend, and is now available on the Apple App Store. This issue only effects smaller iPhones, so if someone reading this is on a larger phone or tablet, there is no need to rush to install the update.

I apologize for the inconvenience.

Tracy Boehrer
Mobile Product Manager
a la mode, inc.

Thanks. It now works correctly. The work around was helpful, just had to know it.
 
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