About 20% of the houses I do reverse mtg appraisals on have maintenance or repair issues. Very common for people in a house for a long time not to notice needed repairs, or else they don't have the $$ to do the repairs; hence the reverse mtg. Because FHA and lenders with their own reverse mtg products want to make sure of the property condition, and many won't lend until the problems are corrected, I include photos of peeling paint, termite damage etc, and let the underwriter make the call on repairs. Also, many times the only chunk of $$ these folks will have to do repairs are in the reverse mtg proceeds, and so the lender wants to make sure these things are taken care of at the beginning, since Borrowers are unlikely to have the extra cash at a later date.
Scope of work! More than likely it is an FHA insured reverse mortgage. If thats the case the inspection can not be done prior to the borrowers counceling apointment. You will need an FHA case number ( preferably a copy faxed to you of the FHA assigned order with your name on it) and proceed as a normal FHA assignment.