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File index out of date

Discussion in 'ACI (Appraisers Choice) Software' started by Obsolescent, Mar 29, 2009.

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  1. Obsolescent

    Obsolescent Senior Member

    Jul 6, 2004
    Professional Status:
    Certified Residential Appraiser
    When I click on my File Lister to pull up an old report I get an error message stating that File Lister is out of date. Then my computer freezes and I have to reboot.

    When I save a report it states the same thing that it can't index the report because the file index is out of date. Anyone have this problem?
    Last edited: Mar 29, 2009
  2. sos

    sos Junior Member

    Jan 15, 2002
    Professional Status:
    Certified General Appraiser
    I have had that a couple of times. Have you tried going to system utilities and run track db rebuilt. ACI must be closed.

    The last time I had to call ACI and they had me go through several steps to clear it up. It included deleting several files and running table updater.
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