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Mr. George Opelka, Your Staff Has Not Called Back!

Discussion in 'ACI (Appraisers Choice) Software' started by Midwest Guy, May 4, 2012.

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  1. Midwest Guy

    Midwest Guy Senior Member

    Dec 12, 2006
    Professional Status:
    Certified Residential Appraiser
    You really did not mean for your tech support staff to leave me hanging with unresolved Hotspot issues, did you?

    Yesterday morning spent over an hour on phone with one of your men and the issue was not resolved. He said he made a ticket for other staff to review. With if being rather difficult to get someone on the phone, maybe your staff could do as promised. Very important, we hung up knowing the problem was not resolved, however the Hotspot specialist was scheduled to come in later that day.

    I cannot keep my wonderful AMC clients happy because of this problem. I need assistance.
  2. Marion Rhodes

    Marion Rhodes Elite Member

    Feb 26, 2006
    Professional Status:
    Certified General Appraiser
    This is the type of stuff AMCs pull just before the go out of business.

    Just saying
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