Client Asking For Response To Rebuttal To Be Placed In Original Report

[Joe Flacco]

Lenders and AMCs want such things addressed in the report rather than in a separate document for a very simple reason - it is easier track one document than two.

It's not appraiser responsibility to organize the lenders documents.

 

[Meandering]

It's not appraiser responsibility to organize the lenders documents.

DIng, Ding, Ding,
Winner, Winner.



.

 

[DWiley]

But you can see the frustration from this side of the fence, right?

Sure. I worked in the field for 29 years. So, I certainly understand the frustrations of the field appraiser. I was just offering up the point of view from the user/lender side.

 

[DWiley]

It's not appraiser responsibility to organize the lenders documents.

True enough. But as a business owner, and a service provider, I always tried to help my clients when I could. It might not be "my job" but it is a service I can offer

 

[Mike Garrett RAA]

It's called...Customer service!

 

[Joe Flacco]

True enough. But as a business owner, and a service provider, I always tried to help my clients when I could. It might not be "my job" but it is a service I can offer

I am 100% sure you were not the one actually reopening closed files. I think what you meant is that you can get your staff appraisers to do it for free.

My mentor is a business owner and a service provider too. One of the things he preached most often was that when the file gets closed, it stays closed. When he puts a file down, he does not want to see it again.

 

[DWiley]

I am 100% sure you were not the one actually reopening closed files. I think what you meant is that you can get your staff appraisers to do it for free.

.

No, that is not what I meant at all. When I owned a firm I actively appraised, just like the other appraisers, and I dealt with such requests often. I understood why they wanted it that way, so, as Mike noted, I provided client service.

The disrespect between appraisers and clients seems to be a two way street. I always tried to remind the staff at The Wiley Group that the a**hole making that stupid request was also the party paying for their salaries

 

[Joe Flacco]

It's no wonder the banks and AMC's think they can get the appraiser to do anything they want.

 

[Mr Rex]

Its no wonder Appraisers are seen as Aholes and I am one of both

 

[Tom4value]

It is ok to put in original report. Just make sure you change signature date and keep new copy in file.

When you say the realtor disputed the value and provided comps I presume you mean the lender/client agreed with the realtor and the lender underwriter requested the reconsideration, right?