The Premier Online Community for Real Estate Appraisers!
-
Welcome to AppraisersForum.com, the premier online
community for the discussion of real estate appraisal. Register a free account to be able to post and unlock additional forums and features.
Is it just me or is ACI getting real buggy?
- Thread starter Restrain
- Start date
- Status
Terrel L. Shields
Elite Member
- Joined
- May 2, 2002
- Professional Status
- Certified General Appraiser
- State
- Arkansas
Who said it once? Buggier than a Roach Hotel... I'm glad I've got away from forms.
jay trotta
Elite Member
- Joined
- Feb 8, 2004
- Professional Status
- Certified Residential Appraiser
- State
- Connecticut
Is this happening since the New Contract update ??
Vivian Koester
Sophomore Member
- Joined
- May 19, 2003
- Professional Status
- IT Professional-Appraisal Related
- State
- Missouri
I emailed them with a similar problem that I had. They told me to run aciweb with a special code. It had something to do with a windows 10 update. You might want to email support. It was happening on a computer I don't use a lot, so I haven't had a chance to see if it corrected the problem.
PhiloFarnsworth
Member
- Joined
- Nov 2, 2006
- Professional Status
- Certified Residential Appraiser
- State
- Pennsylvania
VENT OPEN
How could ACI get any buggier? I've been a user of ACI since it was owned by Polaroid and it is about as obsolescent as the old owner's technology. It was pretty bad back before UAD was inflicted on us all, but since then time it's simply laughable. Can you write a normally formatted narrative into the UAD fields without getting a red field that stops you cold? Not yet, they're still working on it. And how about being able to use their pathetic spell check (what happens to those words that i "add" to the spell check? Where DO they go?) within these fields? Hey, it's only been 10 years, whaddaya want for your measly $600 a year?
Why have I stayed with ACI? A combination of loathing the prospect of learning a new system on the fly, the fact that it IS a standard of the industry, general inertia and lately, my impending retirement.
But the problem seems obvious. This is a program that was written with some old tech proprietary development software which, contrary to us appraisers, ACI does not need to pay a recurring fee to use. Who knows what it's written in, COBOL?, FORTRAN? And I'll bet the only programmer who could fix anything left or died at his desk long ago. It obviously doesn't use even MS Basic as it has such an ugly interface. So the management has managed to spend years keeping their budgets low by avoiding the investment needed in entirely scrapping their legacy garbage. While in the long run they would probably save money, that's not how modern corporation works.
VENT CLOSED
How could ACI get any buggier? I've been a user of ACI since it was owned by Polaroid and it is about as obsolescent as the old owner's technology. It was pretty bad back before UAD was inflicted on us all, but since then time it's simply laughable. Can you write a normally formatted narrative into the UAD fields without getting a red field that stops you cold? Not yet, they're still working on it. And how about being able to use their pathetic spell check (what happens to those words that i "add" to the spell check? Where DO they go?) within these fields? Hey, it's only been 10 years, whaddaya want for your measly $600 a year?
Why have I stayed with ACI? A combination of loathing the prospect of learning a new system on the fly, the fact that it IS a standard of the industry, general inertia and lately, my impending retirement.
But the problem seems obvious. This is a program that was written with some old tech proprietary development software which, contrary to us appraisers, ACI does not need to pay a recurring fee to use. Who knows what it's written in, COBOL?, FORTRAN? And I'll bet the only programmer who could fix anything left or died at his desk long ago. It obviously doesn't use even MS Basic as it has such an ugly interface. So the management has managed to spend years keeping their budgets low by avoiding the investment needed in entirely scrapping their legacy garbage. While in the long run they would probably save money, that's not how modern corporation works.
VENT CLOSED
Essential1
Freshman Member
- Joined
- Dec 10, 2011
- Professional Status
- Certified Residential Appraiser
- State
- Illinois
We just switched to clickforms so tired of ACI and their condescending tech support
glenn walker
Elite Member
- Joined
- Oct 11, 2006
- Professional Status
- Certified Residential Appraiser
- State
- California
Have used Bradford Clickforms for many years-Never had one issue with tech support, bery good people, and knock on wood I hope they don't end up in Copper-Logics Portfolio
- Status