I agree it is frustrating for the appraiser, and likely for lender too, when the AMCs hands out an appraisal order that goes bad, either alienating the borrower in his house, for example, or creating a report that is problematic. I used to have a large solid base of lenders ordering appraisals from me because they knew the quality of the report was reliable and accurate, and their customer would be satisfied with the interaction on site.
Just did one this morning where the owner was pleased with the way I showed him what repairs had to be done for his FHA mfg house to close out his loan. He said the last appraiser was a real "A-h*le" and started off by saying LA is a real garbage pit (the property is not in LA), and then his remarks about the property deteriorated from there. He was apparently extremely rude.
Well, if you own a business of appraising, ideally you would want to be civil to the occupants who are going to describe your conduct to the lender, who may make the decision to use a different appraiser/AMC next time. We have lost so much with lack of human interaction, with everything being electronic push-a-button-generic viewpoint: all-appraisers-are-equal, all-service-providers-are-equal, etc, when in the real world human interactions can make your tasks much better (or sadly, worse).
Honestly, phone push button 'interactions' one has to deal with to finally get a resolution of some computer related snafu, is monumentally frustrating and aggravating. Last week I was so frustrated with the robot on the phone that I started cussing out the robot, and it told me it does not tolerate that kind of language and hung up on me! Really! I hurt the robot's feelings? I guess that must be a reoccuring issue, or they wouldn't have created a robot phone retort with auto-hang-up!