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The New Appraisal Industry

TerryRohrer

Elite Member
Joined
Aug 13, 2005
Professional Status
Certified General Appraiser
State
Montana
Wonder why your volumes are down, and waivers and PDC reports and the like can't explain the entire matter? Well, what many of us know, and our clients don't care about and are encouraging and supporting, is that everyone else is lying, cheating, and stealing with abandon and the regulatory system simply does not care. They are more focused on ensuring anyone with a pulse can become an appraiser without cost or effort, and ensuring everyone, regardless of how ethical or competent do not have their ability to "earn a living" is compromised even when found to be violating every rule many of us waste a lot of time and effort complying with.

"
There is a widening gap in this industry between the people who actually protect the public trust and the people who only talk about it. A recent Reddit post from a Georgia trainee captured that gap with uncomfortable clarity. Not because his experience was unusual, but because it showed exactly what happens when the demand for fast and cheap collides with a profession built on accuracy, accountability, and real judgment.

The trainee described a year of being sent out alone to inspect properties, told to introduce himself using the name of a licensed appraiser who was never present, instructed to drop that person’s license into the file, and discouraged from adding supervisor details because the supervisor did not actually supervise. His so called trainer lived in another state, ignored most of his questions, and only appeared long enough to nitpick minor clerical issues. After twelve months, he could measure a house with precision, but no one had walked him through developing a sales comparison grid, reconciling approaches, or completing a report from start to finish. He was not being trained. He was being used.

Appraisers responding to the post said the part the AMC industry and its fast and cheap partners won’t acknowledge publicly. This is fraud. One appraiser reminded him that the certification section of the URAR literally states “I personally inspected”. Another pointed out that he should be signing these reports as a trainee, with the supervisory section completed, because that is what USPAP and common sense require. Instead, he was being told to impersonate someone else at the door while that person signed off on an inspection they never performed. That is not a gray area, not a training issue but a criminal issue.


And then came the comment that exposed the ecosystem. An appraiser described a local AMC that sends trainees out to inspect because they are cheap, fast, and most importantly invisible to the client. Many lenders do not allow trainee inspections, so instead of disclosing the truth, the AMC buries the trainee’s role behind a vague line in the addendum about a clerical administrative assistant who aids in X, Y, Z. The licensed appraiser signs the report, collects the fee, and keeps the volume flowing, while the trainee gets a small cut and a log of hours that will not lead to competency because no one is training them beyond measuring and sketching. They are kept in trainee status longer, not because they need more experience, but because the system needs their labor. As one appraiser put it, they send someone else out to inspect, have another person type the report, and slap their name on it. We call them appraisal mills. And the worst part is that they are nice people, but they have no qualms being completely unethical, dishonest, and providing poor products.

This is not an isolated incident. It is a business model. We have seen it in Reggora’s breathless “24-hour appraisal” marketing pieces that promise a one day appraisal as if physics, geography, and USPAP were optional. We have seen it in the push for hybrids and modernized valuation workflows, where someone unlicensed gathers the data and someone licensed signs off from miles away. We have seen it in the racial bias smear campaigns that drove seasoned appraisers out of the profession, only for the same institutions to now complain that there are not enough mentors for trainees. We have seen it in the way AMCs slice fees, demand impossible turn times, and then act bewildered when the training pipeline collapses.

And then the very push for fast and cheap appraisal products ends up creating the opposite of what was promised. The same groups that championed speed over substance are now the reason lenders want more photos, more commentary, more proof, more everything. When you normalize low quality, minimal oversight, and assembly line valuation products, trust erodes. And once trust erodes, the burden falls on appraisers to over document every inch of a property just to prove they did what they have always done. The problem is not the appraiser. The problem is the system that keeps rewarding the fastest, cheapest, least transparent operators in the chain.

The trainee on Reddit was not confused because the situation was subtle. He knew impersonating a licensed appraiser was wrong, and he still did it for a year because the people directing him told him this was normal and expected. When he finally posted on the appraisal subreddit, he was looking for confirmation from other appraisers that what he was being instructed to do was illegal. And they told him exactly that. The real problem is not the profession. It is the company and the licensed appraisers who exploited him, instructed him to violate USPAP, and sent him out to present himself as someone he was not. That is not training. That is misconduct carried out under the cover of a trainee program.

Appraisers are not the problem. They never were. The problem is the ecosystem built around them, the one that demands speed over accuracy, volume over training, and optics over integrity. The one that undermines the very people who are actually held accountable. The one that pushes trainees into the field unprepared, unsupported, and invisible, then blames appraisers when the results are not perfect.

The trainee wanted validation. What he uncovered was a truth appraisers have been shouting for years. If the industry wants competent, ethical appraisers in the future, it has to stop rewarding the entities that undermine them in the present. Because the real threat to public trust is not the appraiser at the door. It is the system that sent him there under someone else’s name."
 
I don't think there is anything new about it. It's always been like this.
It was never as bad as this prior to the AMC industry gaining a large share of the volume. I have explained how they got that share many times ( the bundled fee)

Yes, there was some fraudulent fraud and sloppy appraising by minimally supervised trainees back in the day, but it was local and controllable. Thus came a rule that each supervisor can only mentor 3 trainees to limit appraiser puppy mills. There were also many diligent and caring supervisors, and well-run small to mid-size fee shops - all of which are gone due to AMC fee predation.

The crowning jewel to the neutering of the appraisal profession is the WAIVER/value acceptance program, which solves the problem of regulated appraisals not being done to procure a value target by....drumroll - eliminating the appraisal! As long as a value falls within a GSE run AVM range (similar to the former banned comp checks), then the sale price, or in a refi loan, the MORTGAGE LENDER ESTIMATES THE PROPERTY VALUE !! (a value that lets the deal work!- which was what the HVCC and Dodd-Frank regulated against.

I personally only accept AMC work from one source ( a lender-owned AMC). The rest of my clients do not use AMC's. However, I feel an existential threat about that every day.

I often post on the topic as a personal time suck to counter the gaslighting and ignorance around it and expose, fwiw, the chain of events that is marginalizing the independent appraiser in the mortgage lender sphere.
 
Wasn't like this before the 2007-2009 Great Recession and the intrusion of the AMC plague. :)
C'mon, now. Let's not rewrite history of the use of runners. The number of licensed/certified appraisers in our state could not have doubled between 2001-2008 without the fraudulent "did inspect" countersignature of many of the supervising appraisers.

The entire sweatshop model that prevailed up through 2008 was built on the backs of unsupervised trainees and supervisors fraudulently signing "did inspect". We've even had a couple highly vocal AF posters who expressed their frustration at being unable to perpetuate that model as a result of the limitation of 3 trainers per supervisor. They came into the business with that expectation and got cut off from it right as they were bringing their "fee shop" online.

The 3/appraiser rule came out precisely as the result of the abuses of the sweatshop operators WRT trainees.
 
BTW, another word for "the system" is the market for services. It is the buyers of those services who want faster and cheaper and desktops and waivers. It is the sellers of those services (appraisers) who are competing with each other for assignments, and they're doing it on the basis of faster and cheaper. And to operate at "nominally sufficient to purpose and no more beyond that".

At this point I question if the ruinous competition has been primarily a cause or an effect. Did the Lenders create this economic environment or did they simply adapt to the limitations on their conduct.

"We can do this so we're going to do this"
 
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C'mon, now. Let's not rewrite history of the use of runners. The number of licensed/certified appraisers in our state could not have doubled between 2001-2008 without the fraudulent "did inspect" countersignature of many of the supervising appraisers.

The entire sweatshop model that prevailed up through 2008 was built on the backs of unsupervised trainees and supervisors fraudulently signing "did inspect". We've even had a couple highly vocal AF posters who expressed their frustration at being unable to perpetuate that model as a result of the limitation of 3 trainers per supervisor. They came into the business with that expectation and got cut off from it right as they were bringing their "fee shop" online.

The 3/appraiser rule came out precisely as the result of the abuses of the sweatshop operators WRT trainees.
The number of appraisers over a period of seven years could easily have doubled with legit inspections by MOST supervisors! The fact that a minority, in most states, sent out unpervised trainees was the norm. You are making it up that there was a massive system of sweatshops. Most appraisers were solo operators or had one or two trainees.
 
C'mon, now. Let's not rewrite history of the use of runners. The number of licensed/certified appraisers in our state could not have doubled between 2001-2008 without the fraudulent "did inspect" countersignature of many of the supervising appraisers.

The entire sweatshop model that prevailed up through 2008 was built on the backs of unsupervised trainees and supervisors fraudulently signing "did inspect". We've even had a couple highly vocal AF posters who expressed their frustration at being unable to perpetuate that model as a result of the limitation of 3 trainers per supervisor. They came into the business with that expectation and got cut off from it right as they were bringing their "fee shop" online.

The 3/appraiser rule came out precisely as the result of the abuses of the sweatshop operators WRT trainees.
The 3 trainee rule came out because of the abuses but that does not mean that sweatshop abusers were the norm.

Drunk driving laws came about to punish with a DUI charge those who abuse alcohol and drive. It does not mean that most drivers are driving under the influence of alcohol.
 
The number of appraisers over a period of seven years could easily have doubled with legit inspections by MOST supervisors! The fact that a minority, in most states, sent out unpervised trainees was the norm. You are making it up that there was a massive system of sweatshops. Most appraisers were solo operators or had one or two trainees.
The occurrence of the fraudulent "did inspect" supervisors was never limited to the sweatshops even though the impacts of those larger operations were a big factor. Probably the majority of the smaller operators were doing the same, as reported by a number of the trainees on this forum during that time period.

The larger point is that the single signers have always been a factor in the fee appraisal business since before either of us started.. My first fee shop way back when was run by an appraiser who did it. I came up thinking that was normal until I later learned otherwise.

As far as I'm concerned, the only difference between a 1990s fee shop paying splits vs an AMC paying splits is the larger scale of operations and the income tax withholding. In both cases the "principal" is the one with the relationship with the lender, not the appraisers who are working for splits.
 
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