ninetofive
Freshman Member
- Joined
- Mar 4, 2013
- Professional Status
- Appraiser Trainee
- State
- Arkansas
I bought Pat Crowe's car wash book from the web site link that I found on one of the threads on here. After I ordered the book I sent an email (maybe 5 minutes after the order was submitted) to him requesting a change of shipping address because I wasn't going to be in the office for a few days due to a CE class. Anyways, I never heard anything back from and a few days went buy and no response. So I tracked down his phone number, which wasn't too easy, and I called him to ask him about the status. Let's just say he was less than helpful and wouldn't even check to see if it had sent. He just said that he saw my email, didn't respond, and the policy is to ship it the day after the order is submitted to the original shipping address. I hate to smear someone about something so simple but I was just kind of shocked at how unprofessional and unhelpful he was. He treated it like I was bothering him and a waste of his time. Hopefully there is just some kind of misunderstanding because I would love to clear this up. Anyone else have any issues like this? It's been a week and I still haven't received the book and it supposed to be sent priority mail, which I figure wouldn't take too long from Kansas city to Arkansas.