I definitely believe that. They don't provide any substance in their sales documentation. They are estimating what they will have by 2027. What they likely have is Random Forests level regression. That is Black Box stuff. You can't use that for standard appraisals.
No, there is really no way a national or international company based in New York City can provide genuine appraisal services for the entire country. Maybe they are waiting for me to come out with the next phase of my software. But the more advanced software like MARS (or "R/earth") is even more time-consuming than the traditional approach, at least until you have entire counties locked and loaded (fully understand and modeled) and in a constant state of maintenance/updating. That is, even if you have the models for all property types, they have to be continually updated.
They want $3,500/year for the Ultra? That is about $300/month. That is exorbitant. In any case, they can't deliver, at least until they can start providing the robots to do the leg work.
They don't know what they are doing. They are being premptive in what they think they can do. But someday they will find out it is not that easy.
Now, they are highly qualified educationally, and they may have a few MAIs in their midst, but I don't see any indication that, at this time, they know what they are doing with respect to core appraisal, to accurately estimating market value with advanced methods.