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Cancellations and trip fees

timindp

Member
Joined
Jul 6, 2007
Professional Status
Certified Residential Appraiser
State
Florida
Lately I am getting a lot of cancellations after inspection completed. Some are cookie cutters, condos, some are high $ properties. In terms of cancellations and trip fees, Do you guys charge more for million $ + properties? Seems like a $75-$100 trip fee doesn't seem to be fair for a 7 million $ home. How do you determine or justify a higher cancellation fee for high value properties?
 
Fully agreed. Minimum trip fee for me is $150, but if the trip 'time' is outside typical - whether due to distance to subject, time to drive comps, or time to inspect - my trip fee is commensurate with the additional time expenditure. That said, I don't think I've ever charged more than $250 - even on very challenging assignments.
 
My inspections usually entail a trip to a town office, paying for copies of records and driving rural comps. Trip fee starts at $200 and goes up depending on the amount of work completed.
 
Do it like an attorney would do.

BILLABLE HOURS.
 
Lately I am getting a lot of cancellations after inspection completed. Some are cookie cutters, condos, some are high $ properties. In terms of cancellations and trip fees, Do you guys charge more for million $ + properties? Seems like a $75-$100 trip fee doesn't seem to be fair for a 7 million $ home. How do you determine or justify a higher cancellation fee for high value properties?
Trip fee should only reflect if you could not access the property. If they canceled after the inspection the fee should reflect the trip, the inspection and any prep fees, driving comps etc. My policy has always been if they cancel after inspection, but before the report is written, I deduct the fee (based on time) from the full full fee.
 
Lately I am getting a lot of cancellations after inspection completed. Some are cookie cutters, condos, some are high $ properties. In terms of cancellations and trip fees, Do you guys charge more for million $ + properties? Seems like a $75-$100 trip fee doesn't seem to be fair for a 7 million $ home. How do you determine or justify a higher cancellation fee for high value properties?
tell them it took more time during the inspection

I rarely get an order cancelled after an inspection - $75-100 is low even for a regular house - at least $200 for high end imo
 
My clients know that “cancel after inspection” means “cancel after inspection and field work”. Therefore, I charge the full fee minus the time to type the report.

Clients never argue my fee. I suspect because they, for whatever reason, blame the borrower for backing out. Since they already collected the whole fee from the borrower, the amount they have to return to them is none of their concern.
 
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