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Dustin Harris/Appraiser coach

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ockyappraiser

Senior Member
Joined
Sep 26, 2002
Professional Status
Certified Residential Appraiser
State
Kentucky
has anyone used his services? He has a coaching service, as well as "the appraisal office" which will handle scheduling, answering phone calls, client updates, and prefilling forms with public data stuff.

Basic idea is that if you could delegate the phone calls, scheduling and have a prefilled out report ready on your tablet for inspections. . .then add field data, comps. . .upload back to their office for touch up. . .then adjust the comps when you get back and send out.

How does this differ from the typing services that advertise?
 
Sounds like BS to me, like you are turning way too much over to them, imo. I hate this Mcdonald's outsourcing approach to appraisal and think it's dangerous. Upload it to their office for a touch up? They are basically doing the report and you are dumping a few comps in after inspection, make a few generic adjustments and viola, an "appraisal!"

I bet they charge a lot, for all this, so unless your fee is substantial, sounds like the profits may not be worth it. All you need is for him to be investigated and every appraiser on his client list will go down with him. (my opinion, others may think this is the greatest thing since the pet rock)
 
[url]http://www.appraisalbuzz.com/geographic-competency-by-dustin-harris[/URL]

Too funny...his tag line, "Now go create some value!"

You really want to be associated with that? These days, esp UAD, lenders will be auto comparing appraisals. When they see the same generic comments, over and over in reports, they might take notice ...when borrowers see an out of area code or someone flubbing their town name to make an appointment, think some of them might let the bank know their concern?
 
I have a buddy who checked out one of his webinars. It sounded funny. The guy has a driver and claims to actually write the appraisals while he's driven from one inspection to the next.

From what I gather, the majority of the webinar was a build up to pitch his "appraisal office" for a fee.

I'm all for working more efficiently, but his methods sound pretty scary to me.
 
There was a very long thread about this guy about a year or so ago. He actually posted a few things. If I remember correctly there were some posts showing that his quick/fast mentality showed up in the work product.
 
I can't find the prior thread you are referring to. Can you direct me to it?
 
trying to wrap my mind around what is offered. If what they are talking about is inputting the public data into the report up front and uploading it to a tablet for field work. . .how would this be different then having an in office secretary doing the same thing? Ten years ago I worked for a large appraisal firm and when orders arrived, they would input the order and the relevant public data into ACI so it was ready for the appraiser to do the inspection.

The discussion is worth having. Every year at this time I evaluate all my processes to see where improvement can be made. I can see the point that having someone drive you from site to site would be a time savings, if you are processing while he/she is driving (don't have the money for that one). I will also acknowledge that the inputting of the public data stuff into a UAD form is a 20-30 minute process for me.

I am going to using tablets and Davinci/Total this next year. All ready have the 4G set up to pull comps from the subject site.

It seems that some appraisers insist that if we don't do every aspect of the REPORT (not appraisal) ourselves we are taking shortcuts or doing inferior work. Why not approach his ideas and see if there is anything worthwhile in what he is talking about?
 
Paying someone to type a report is one thing, the service is specific, it is typing. I would bet that quite a few appraisers go beyond that and figure that the person might as well make comments (usually generic), maybe a few adjustments from a list for baths and so on. Some probably keep it strictly as typing in public records and some go beyond that. The cut off point of unlicensed assistance is strictly data entry. When assistants start researching and pulling data, imo they are taking on appraisal functions...the research is at the heart of the report and the most critical aspect in arriving at value.

An assistant can set up appointments etc. However, having a local person you know do it is different than outsourcing it to a different state, but that's your call. When the person mispronounces the name of the subdivision and has no idea of local anything, if the homeowner engages them in conversation, good luck. Hope his staff is on the ball and not saying the state Iowa when they are making an appointment for you in Kentucky.

Appraisers competing on speed are the death knoll of the profession. Those who compete on speed invariably compete on fees. The way to get volume in res appraisal is to lower the fee and that's usually the business model.

The more appraisers find short cuts and the faster they turn in reports, the more devalued the reports become. When I used to review, I could always tell a speed report...generic canned comments, minimum narrative, minimal comps, etc. The whole thing looked stripped down and interchangeable.

This appraisal coach argues against geo competence in his article...of course! Hiring a driver to cover a small territory makes no sense.


Clients are aware of what goes on and if they start to see lots of reports that look generic, and turned in in 24 hours, they can figure it out. JT, who claims she is in it to better the profession, showcases this guy in her Appraiser Buzz newsletter...it's all so pathetic and counter productive, ultimately.

If lenders see too much of this, they'll conclude that appraisers are robo reporting with minimal research, so their next logical conclusion is, who needs appraisers...outsource with a typist direct for lender, a realtor can inspect subject, and a "speed " appraiser, confined to a cubicle and making 35k a year (because that is where this will lead), checks off a few boxes and signs.

When the verification, custom research, relevant narrative and time spent delving into the market and how it impacts value, when all that is missing, a report is no longer an appraisal, it is verbiage typed on a form, and thus disposable .
 
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I wrote my views, but you sound intrigued by it so sign up, do a few, and get back to us!

( I think the coach charges thousands to set up your "virtual office" per his website at least a few months ago)
 
Good lord no. This guy is a snake oil salesman.

He is associated with Joan, that is a another red flag.
 
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