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Full Service Lease

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Stephen J. Vertin MAI

Senior Member
Joined
Jan 17, 2002
Professional Status
Certified General Appraiser
State
Illinois
Does anyone use the term "full service lease" within their market? I have heard the term before but never fully understood what it meant. I can not find a definition in the Dictionary of Real Estate Appraisal so it must be a colloquialisms. How would you define one?
 
Does anyone use the term "full service lease" within their market? I have heard the term before but never fully understood what it meant. I can not find a definition in the Dictionary of Real Estate Appraisal so it must be a colloquialisms. How would you define one?
Usually, I've seen "full service" used on the coasts to represent what we midwesterners call "gross".

One of the more difficult things in getting "geographical" competence is making sure everyone is speaking the same language. It took me a while before I figured out CA reports leases as $/SF/month vs. $/SF/yr for the rest of the country.
 
I would agree: a "full service lease" is a gross lease.
 
Full service is a term RE agents use. It USUALLY means gross rent with janitorial, landscape maintenance, etc. Most office buildings here are rented on what the RE agents call "modified gross". That usually means the tenants pay or reimbuse the CAM expenses. However, last month I saw a new listing... "modified net". Okay, what will the brokers think of next?? LOL
 
Full service is a term RE agents use. It USUALLY means gross rent with janitorial, landscape maintenance, etc. Most office buildings here are rented on what the RE agents call "modified gross". That usually means the tenants pay or reimbuse the CAM expenses. However, last month I saw a new listing... "modified net". Okay, what will the brokers think of next?? LOL
Well, I've seen single-net, double-net, triple-net and even absolute-net. That's why I ALWAYS ask specifics, even if the broker thinks I'm stupid.
 
No standard vocabulary

In my market area 'Full Service' is generally used for office space and usually indicates that all services and expenses are included in the base rent (ie., janitorial, maintenance, etc.) although the lease may contain pass-throughs for increases in property taxes, etc.

Here's a definition I found online from a brokerage firm:

Full Service Rent: A rental rate that includes operating expenses and real estate taxes for the first year. The tenant is generally still responsible for any increases in operating expenses over the base year amount.
 
"Triple net" is common with warehouses and long term leases. But I've not seen "absolute net". :rof:
You are right though, these things get so darn convoluted, I always ask... exactly what does the tenant pay? Then I go down the laundry list of expenses.
 
OK class . . . I’ll take a stab at describing commercial lease terminology. I hope the information is helpful.

To begin with these are not legal terms but rather industry jargon utilized in marketing properties. Remember it is the lease document that formally defines landlord/tenant responsibilities in terms of which party provides what services and who pays for what and when.

Generally there are two ends to the spectrum here; the first is a gross lease where by the tenant pays an all inclusive rent and the landlord is responsible for all expenses. The other end of the spectrum is a net lease where the tenant not only pays rent but also pays for additional property expenses that are “passed-thru” to the tenant and/or reimbursed by the tenant. All of the other lease structures are a form of a gross or net lease or represent some hybrid in between. The following is a list of definitions for these terms based upon my combining information obtained from several sources (i.e. - Black’s Guide, BOMA, IREM, Appraisal Institute, general glossaries for real estate terms, etc).

Gross Lease: A lease in which the tenant pays rent out of which the landlord must pay all property expenses such as taxes, insurance, maintenance, utilities, etc.

Full-Service Rent: An all-inclusive rental rate that includes property operating expenses and real estate taxes. This term often is utilized in office leasing and differs from gross rent where by the landlord includes the cost for providing janitorial services within the tenant’s space.

Net Lease: A lease in which the tenant is responsible to pay, in addition to rent, certain costs associated with the operation of the property and common areas. These costs may include property taxes, insurance, repairs, utilities, and maintenance or various combinations thereof. In terms of property operating expenses the most common pass-thru categories include 1) property taxes 2) property insurance and 3) common area maintenance (CAM). The term “Triple Net” is based upon having the tenant reimburse the landlord for these property expenses. Other less commonly used terms include “double net” or “net property taxes” which reflect a subset of these pass thru items. The difference between these terms is the degree to which the tenant is responsible for operating costs.

Absolute Net: Lease requiring the tenant to pay in addition to base rent all costs associated with the operation, repair and maintenance of the building, (i.e. all real estate taxes, property insurance, utilities as well as repair and maintenance of the property inclusive of the building's structure, roof and site improvements). Often the tenant is directly responsible both for all such costs and for the active handling of these items themselves. Distinguished from a Net lease by tenant's responsibility for maintenance and repair of the building structure and roof and landlord frequently has no responsibilities under the absolute net lease, compared to a traditional NNN lease, whereby the landlord manages the property and is reimbursed by the tenant for operational expenses. Utilized primarily in single tenant situations.

Expense Stop – an amount which a property expense or a group of property expenses must reach prior to passing along a reimbursement amount to the tenant (i.e. the current amount must exceed a predefined limit for which the tenant is responsible for the portion that exceeds this predefined limit).

Base Year: – Utilized to define an initial amount for which various expenses or the total for a group of expenses that the tenant would be responsible for increases above this amount. Frequently reflects the initial fiscal year or the first year of the lease agreement.

Annual Caps – In leases whereby the tenant is responsible for increases in various expenses, annual caps set a limit on the amount of increase for which the tenant is responsible from the preceding year (i.e. 5% limit on property taxes).
 
This list is agreat starting point for discussion/questions when looking at actual or quoted rents. One of the problems with this terminology is that it isn't standardized. Brokers, appraisers, landlords and tenants use the same language but mean slightly different things by it.

I used to lease office space where the property owner/broker maintained I was on a net lease. IMO, I was on a modified gross lease with a base year stop. It really didn't matter because I had the make the check out for the same amount, regardless of what it was called.
 
I have dropped the terms for leases in my reports in lieu of a description. Most of the market participants understand net, or some form of net, to be the amount used for valuation. This is very rarely the amount I end up with, but for casual conversation with Brokers, Landlords, etc., it works.

Steven,

That term in not used in my little market, and if I don't use it, nobody else can either.

Scott J. Lanz
 
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