I stopped doing work for them about 18 months ago. Prior, all my invoices would collect dust and then I would finally call and inquire. Each time they told me that they were switching to a new accounting system and that's why my invoices were hung. Finally, I laughed and told them that they were using that same excuse for well over a year. All the invoices got paid eventually but if I have to actively collect from an AMC repeatedly then that is certainly not a company I should be doing business with. And, like Pendo and other AMCs, I believe they have somehow in the most miraculous way lowered their fees even LOWER. Shame on my colleagues for working for nothing. You really are hurting the profession and yourselves. Losers.