ZZGAMAZZ
Elite Member
- Joined
- Jul 23, 2007
- Professional Status
- Certified Residential Appraiser
- State
- California
After about 3 months and 3 dozen tech chats, ACI has indicated that it is unable to resolve the problem that is based upon error messages, etc., every time I create, open, close a report or the ACI program. CHATGPT recently walked me through a complete Windows 11 Repair Reinstall that worked for 48 hours but I gave up when CHATGPT tried to help me address a "memory failure" or something that caused the correct repair to fail. Also, the recent ACI activity that removed my Windows Defender antivirus protection worked perfectly...but only for a couple of days. EVERY assignment is problematic. [BTW I'll probably move to SFREP soon.]
QUESTIONs:
What should I do?
If I must ask for retail vendor support, how do I explain the dozens of attempts that ACI made to solve the problem?
I can take it back to the kiosk vendor from whom I purchased the laptop USED 1 year ago but how do I explain the problem?
How do I know that the same problem won't affect SFRP?
Do I need to buy a new computer?
I don't even know who to ask but am certain that at least a few AF peers can provide advice. Thanks.
QUESTIONs:
What should I do?
If I must ask for retail vendor support, how do I explain the dozens of attempts that ACI made to solve the problem?
I can take it back to the kiosk vendor from whom I purchased the laptop USED 1 year ago but how do I explain the problem?
How do I know that the same problem won't affect SFRP?
Do I need to buy a new computer?
I don't even know who to ask but am certain that at least a few AF peers can provide advice. Thanks.
