Replacing ACI... Looking for a clear industry leader.

[kimh]

After years of ACI and good support perhaps its time to replace them. Not a key stroke, not a text message not an email. Clients are reassigning assignments to non ACI users. All comments from users with ease of use with quality supporting services a must.
Please all comments welcome. Who, What & Why experiences. Thanks
KimH

 

[glenn walker]

After years of ACI and good support perhaps its time to replace them. Not a key stroke, not a text message not an email. Clients are reassigning assignments to non ACI users. All comments from users with ease of use with quality supporting services a must.
Please all comments welcome. Who, What & Why experiences. Thanks
KimH

Bradford Click Forms. BUT I expect they are flooded with callers and tech will not be up to speed due to long weekend and ACI crash calls and switchover- so ya going to have to be patient for a week or two.

 

[J Grant]

Alamode/Win total

 

[Terrel L. Shields]

Total suffers the same vulnerability as ACI - mainly they are part of a larger organization and would be adversely affected if a ransomware attack succeeded with the parent company. Corelogic and their owners would be prime candidates.

SFREP, Clickforms (Bradford), Total, and Homputer have all been around for some nigh 30 years if not over. But I suspect Clickforms and SFREP as well as HomPuter would be the least likely to come under an attack like ACI. Total is by far the largest and perhaps most complex of the programs but I would vote for Clickforms and the easiest to learn. I've not tried SFREP since they bought out Wilson. I'd try then first though as they have a six month free subscription to new people.

Look in the tech forum and see who has the least complicated problems to solve from users. HomPuter is not there and NCV is gone after the suicide of the owner (who was basically sued out of existence by Bradford.)

Like any basically on line program, all are vulnerable to attacks and outages.

 

[Alsie35]

After years of ACI and good support perhaps its time to replace them. Not a key stroke, not a text message not an email. Clients are reassigning assignments to non ACI users. All comments from users with ease of use with quality supporting services a must.
Please all comments welcome. Who, What & Why experiences. Thanks
KimH

They did something even better ... they were back up and running in just 3 DAYS (not weeks) ... that is a much better payoff than all the "hand-holding" messages or emails, as far as I am concerned ... First American said they had the top software experts on the job ... that's whose updates counted ... ACI is just a little tail ... you can't expect the tail to wag the dog ...

 

[Mejappz]

Total suffers the same vulnerability as ACI - mainly they are part of a larger organization and would be adversely affected if a ransomware attack succeeded with the parent company. Corelogic and their owners would be prime candidates.

SFREP, Clickforms (Bradford), Total, and Homputer have all been around for some nigh 30 years if not over. But I suspect Clickforms and SFREP as well as HomPuter would be the least likely to come under an attack like ACI. Total is by far the largest and perhaps most complex of the programs but I would vote for Clickforms and the easiest to learn. I've not tried SFREP since they bought out Wilson. I'd try then first though as they have a six month free subscription to new people.

Look in the tech forum and see who has the least complicated problems to solve from users. HomPuter is not there and NCV is gone after the suicide of the owner (who was basically sued out of existence by Bradford.)

Like any basically on line program, all are vulnerable to attacks and outages.

No doubt these Russian hackers go big. Isn’t Service link part of First American? They got hacked last month.

 

[Mejappz]

The jackpot would be CoreLogic/Alamode.

 

[JayArGee3]

Total suffers the same vulnerability as ACI - mainly they are part of a larger organization and would be adversely affected if a ransomware attack succeeded with the parent company. Corelogic and their owners would be prime candidates.

SFREP, Clickforms (Bradford), Total, and Homputer have all been around for some nigh 30 years if not over. But I suspect Clickforms and SFREP as well as HomPuter would be the least likely to come under an attack like ACI. Total is by far the largest and perhaps most complex of the programs but I would vote for Clickforms and the easiest to learn. I've not tried SFREP since they bought out Wilson. I'd try then first though as they have a six month free subscription to new people.

Look in the tech forum and see who has the least complicated problems to solve from users. HomPuter is not there and NCV is gone after the suicide of the owner (who was basically sued out of existence by Bradford.)

Like any basically on line program, all are vulnerable to attacks and outages.

No doubt these Russian hackers go big. Isn’t Service link part of First American? They got hacked last month.

Am considering Clickforms, since they would be the easiest and quickest to learn. Are they able to import and convert ACI formats? If not, which software will?

 

[Mejappz]

Am considering Clickforms, since they would be the easiest and quickest to learn. Are they able to import and convert ACI formats? If not, which software will?

I think most of them will be able to convert **XML files which means your form reports and database will be filled with prior reports. Excluding photos, sketches, etc.

 

[gnha]

Agree. I dont think any software company is able to convert ACI files to XML. If ACI restoes their system, companies who sent notices regarding not accepting this product, will, most likely reverse their decision. The question is, HOW LONG DO WE WAIT ? SFREP APPEARS TO BE A GOOD CHOICE DUE TO A GOOD TECH SUPPORT SYSTEM (ACI SUPPORT HAS BEEN LAX IN LAST YEAR, IMO) AND 6 MONTH FREE TRIAL