A discrimination complaint terrifies lenders because it has real consequences. Instead of borrowers fully realizing their power in pursuing the remedies they do have, they say it was their DIY redecorating.
Same lender/ two appraisers. The second after a complaint.
There are two other threads on this topic already on this site. BNMA at least posted a link but it was not the one the OP described. The FL one is a LITE version taken from the NY Times article. It focussed on the local angle, naturally, and it leaves out the most hateful quote.
Here is the permalink to the article from which this one was taken
https://nyti.ms/32rtDAJt
Someone from FL posted in the comments section of the NYT several sales prices in the immediate neighborhood. It was an interesting comment. Recall in the video clip, the homeowners contrasted their property value with their neighbor's.
If it is copyrighted hang me but here it is:
"Comparable house sales within 800 feet of Mr. and Ms. Horton's home :
$370,000 on June 27, 2019
$350,000 on February 22, 2019
$365,000 on April 26, 2019
$385,000 on November 15, 2018
$339,00 on October 30, 2018
$360,000 on August 24, 2018
$325,000 on September 25, 2018
I wonder how Appraiser No. 2 came up with $465,000? "