Part of the problem is the brokers and loan officers telling the borrowers in the beginning that appraisals are a costly and unnecessary cog in the process, then on the back end, there is critique of the appraisal by multiple parties that the appraiser is not given the chance to defend against, given the restrictions in communication. More often than not, I've found this critique to be either misguided or outright wrong, but that is in the rare occasion that the complaints actually get back to me. No one is willing to defend appraisers - even IRS agents have the backing of the government.