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ACI and 3.6 - rough....

Tony Bamert

Junior Member
Joined
Jan 26, 2010
Professional Status
Certified Residential Appraiser
State
Illinois
September 18 and ACI is still struggling... 3rd call to tech support in 24 hours, no sketching program working yet, no mapping program working yet. no ability to have standard fields such as gross living area or room count carry through the program ( must manually enter every time ) and you have to get out your calculator and manually compute and enter all of your adjustments. tech support said they are hoping to have sketch and mapping working by November 2nd? are you kidding.... I have been a loyal ACI user for 20+ years but they absolutely dropped the ball on this one. Looking for another software provider, who do you like and which software actually works and is ready to use now..????
 
My recommendation: Give SFREP and Reggora a try. SFREP is free for 6 months, is a desktop based offering, and 'feels' most like the legacy offerings. Reggora is free forever (some say they're trying to destroy the appraiser, but I've found no evidence of such), eliminates the need for mapping services like DataMaster/Spark (as the software is integrated with MLS), has really nice market analysis functionality, and has mapping built in. The only gap I've seen is that they don't currently have sketching functionality. I built a standalone sketching app, though, that I'm happy to provide to folks if desired (regardless of the software option you're using).

Disclosure: I'm a lifelong ACI user as well. No longer. It's a shame the 'big three' have just completely crapped the bed on 3.6. I'm sure they'll try to buy out some of the better performers at some point.
 
According to product documentation for Reggora Forms and recent user support indications from September 2026, a built-in Web-Based Photo & Sketch tool is listed as "Coming Soon". Appraisal community reports indicate that the built-in sketch features, alongside the mobile application with integrated LiDAR scanning, are anticipated to roll out imminently (within weeks) to help appraisers prepare for the upcoming transition...........I have been a ACI user for 33 years. I have not tried ACI Sky. This does not look promising for ACI . How can they compete against free if their own product is not better in some way. .........The one thing I like about Reggora so far is that it populates your comps directly into the form and has access to all MLS systems nationwide.....
 
September 18 and ACI is still struggling... 3rd call to tech support in 24 hours, no sketching program working yet, no mapping program working yet. no ability to have standard fields such as gross living area or room count carry through the program ( must manually enter every time ) and you have to get out your calculator and manually compute and enter all of your adjustments. tech support said they are hoping to have sketch and mapping working by November 2nd? are you kidding.... I have been a loyal ACI user for 20+ years but they absolutely dropped the ball on this one. Looking for another software provider, who do you like and which software actually works and is ready to use now..????
 
ACI is a complete joke. I think SFREP is the best available option for serious appraisers.
 
ACI = DOA

When I sat through their "3.6 Abomination" presentation at the Acts conference a year and a half ago, I walked out shaking my head and predicted that they would be the first ones to go. Then followed a completely useless 8 hour GSE slideshow of the Abomination that clinched retirement for me.

Loving it! (The Retirement that is ... :clapping: :beer: :love: )
 
September 18 and ACI is still struggling... 3rd call to tech support in 24 hours, no sketching program working yet, no mapping program working yet. no ability to have standard fields such as gross living area or room count carry through the program ( must manually enter every time ) and you have to get out your calculator and manually compute and enter all of your adjustments. tech support said they are hoping to have sketch and mapping working by November 2nd? are you kidding.... I have been a loyal ACI user for 20+ years but they absolutely dropped the ball on this one. Looking for another software provider, who do you like and which software actually works and is ready to use now..????
Hi Tony,

I am on a 6 month free trial with SFREP and they may not have the bells and whistles some others do, but the software appears stable and workable. I have not done a live 3.6 order, but I did retype a 2.6 in their software, so you might want to take a look at trying them...
 
this is why they are moving to allow anyone to become an appraiser because then they can let anyone fill out these new box checking 18 page forms! Aren't you wondering why they are removing all the previous qualifications for being an appraiser which have been in place for a very long time at the same time they roll out this horrible form? Just think, someone working at McDonald's would love doing these for $300! Not to mention they take around 6 hours to fill out and noone's software is even working correctly! Total is so glitchy!
 
Well I do believe that they would like to eventually faze out appraisers in the mortgage industry. Everyone in the transaction views the appraisal as a barrier and a hassle. I am sure there are thoughts at the GSE's that AI can somehow replace an old fashion appraisal. AI will never have the reliability of a trained human being but their risk tolerance is high right now. I have a adult son who asked me about becoming an appraiser.. In our discussion I suggested choosing another career path as I do not believe there is a long term future in residential appraisal work. Funny how the emphasis on appraisals/values is still so high in the commercial lending world.... the commercial lender get it.... The residential world wants to push a button and have a mortgage... If the let the risk tolerance to rise again unchecked, you will have another economic version of 2007. Right now, we just need a form and software that works.....
 
Well I do believe that they would like to eventually faze out appraisers in the mortgage industry. Everyone in the transaction views the appraisal as a barrier and a hassle. I am sure there are thoughts at the GSE's that AI can somehow replace an old fashion appraisal. AI will never have the reliability of a trained human being but their risk tolerance is high right now. I have a adult son who asked me about becoming an appraiser.. In our discussion I suggested choosing another career path as I do not believe there is a long term future in residential appraisal work. Funny how the emphasis on appraisals/values is still so high in the commercial lending world.... the commercial lender get it.... The residential world wants to push a button and have a mortgage... If the let the risk tolerance to rise again unchecked, you will have another economic version of 2007. Right now, we just need a form and software that works.....

Commercial is on thin ice too. Go into AI of your choice. Get the address of a building you want the "valuation" on. Can't ask for "appraisal" legal reasons. Ask for detailed valuation. It's shocking...does a highly detailed appraisal in seconds.

Just use logic. If tens of trillions in data centers can't do an appraisal... Appraisal is one of the first jobs it does in seconds. It needs targeted data on very few properties
 
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