ACI Tech Support

[ZZGAMAZZ]

Is it possible that ACI does not maintain a database of the response to chat sessions with the technical support team? Today is an estimated 20 chats during 3 months; and each time I am required to explian the problems all over again.

 

[glenn walker]

Is it possible that ACI does not maintain a database of the response to chat sessions with the technical support team? Today is an estimated 20 chats during 3 months; and each time I am required to explian the problems all over again.

You may have just worn them out with hundreds of calls over the years. My guess is they will soon beg you to please just leave.

I would ask them to pay you to go over to Alamode or Bradford like a $2,000 go away fee.

 

[ZZGAMAZZ]

You may have just worn them out with hundreds of calls over the years. My guess is they will soon beg you to please just leave.

I would ask them to pay you to go over to Alamode or Bradford like a $2,000 go away fee.

I have been invited to leave better joints than ACI, often with force. But I calmed down a lot when I turned 70, so much so that to paraphrase the Dos Equis beer commercial, I am now "The world's most boring man."

 

[glenn walker]

T

I have been invited to leave better joints than ACI, often with force.

Their losing money on your annual subscription and would have to charge $5,000 be profitable.

So either their software sucks or
the operators computer is running old dated windows or is Fd up with numerous maleware coming from ****o sites or the dark web.

Finally the appraiser may simply not be up to dealing with the newest systems and technology and each change just makes his life obsolete.

 

[Terrel L. Shields]

their software sucks

They proved that a couple years ago.

 

[glenn walker]

Then time to make a change since
it sucks now it's going to be even worse on the new 3.6 platform.