Hello Muchacho!
Thank you for your post and I'd be happy to answer your questions. I can understand your concern at getting a "we don't know what you're talking about" response from the local U.S. Bank locations. I would be very surprised if any appraiser has received a response from a local U.S. Bank branch that they will begin using CVR or are using CVR.
U.S. Bank has been going through an internal process assessment since their agreement with Forsythe and Valocity to issue CVRs. As the 5th largest lender in the U.S. you can imagine their internal processes are quite substantial and open to a variety of challenges as change is initiated. There have been a few projected release dates for CVRs that have come and gone as a result of refining the ordering and review processes associated with this new report format. However, we are being told that U.S. Bank is now in a position to begin issuing orders and the order flow should start in March, 2011.
Realistically, I would expect the order flow to start slowly as U.S. Bank, given their size, has a lot of visibility to the success of this product and liability. They want to make sure, as we do, that they can effectively and efficiently issue CVR valuations to CVR certified appraisers, get them back in a timely manner, have their review process established appropriately, and consume the types of reporting that they expect, and that you expect to deliver as an appraiser. This also goes for Forsythe and Valocity, U.S. Bank's AMCs. They also need to make sure that they can review efficiently CVR work, issue the work to CVR specialists, receive the work from U.S. Bank etc. etc.
U.S. Bank is very aware that they are the first large entity that will be issuing significant volume of CVRs into the marketplace. We greatly appreciate their due diligence in making sure that the issuing of these orders are done correctly from the beginning. Forsythe/Valocity as one of the largest AMCs in the U.S. was the first and largest AMC to take on CVR and we also appreciate their commitment to us and to our certified appraiser base of specialists.
U.S. Bank is not the only major contract you will see in 2011 as there are others that have either internally or publically announced their willingness to provide CVRs. We tackled the top 5 lenders in the U.S. first due to volume potential. However, starting January 3rd we are tackling the top lenders by state outside of the top 5 to generate CVR orders. This is a very good time to be on board with the program!
I would confirm with you again that asking your local U.S. Bank branches about CVR will most likely bring blank stares. We are dealing with U.S. Bank corporate and Forsythe/Valocity. When they have finalized their processes they will most likely release a very well communicated plan with policy to their branch locations with detailed instructions on issuing and receiving CVRs.
Please feel free to contact me if you have any further questions and thank you for your post.
Mark Patenaude
Director of Sales
Bradford Technologies, Inc.
AppraisalWorld, Inc.
(800)622-8727 ext. 214
markp@bradfordsoftware.com