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Confidentiality

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I will also tell them to tell the employees that need to know I am coming thru is that they are updating their insurance coverage and the insurance company is requiring an updated evaluation.
I understand discretion to protect the interests of those who might be impacted, as LongWalk also said, but I believe there are better alternatives to lying or fabricating on the appraiser's side. Hard to state that we're being ethical when taking that approach, IMO.
 
Whenever I talk to someone like an agent regarding my subject property, I don't give out the name. It's takes awhile but you know how to get info from agent without giving out address of your subject. Even when I'm measuring a house and neighbor comes out and ask what I'm doing, I try to be vague. It's really none of their business what I'm doing but noisy neighbors want to know.
 
If you know the owners/tenants, do you disclose this relationship in your reports?
i do not. I said I know them and they know me, we are not related nor do I have any sort of ongoing business relationship with them. They may shop at my wife’s store, we may eat in their restaurant, I may have lent them money at some point in my banking career, our kids may have gone to school together, etc. I am able to remain objective and the fees associated with any one report do not justify putting my license on the line. I don’t expect someone living in a major metropolitan area to understand what it is like to know the majority of the people you interact with on a daily basis and to wave at people on the highway 20 or more miles away from home as you know their vehicle.

I have had couples getting a divorce, using separate attorneys agree to have me complete an appraisal for them and if we get to Court I will also know the judge, the court reporter, and the court security officer. This is not bragging, it is just stating the reality of living in a small town. I grew up in this community and have worked and been active in the community for more than 40 years and I believe most anyone who knows me would say I am honest and straightforward.
 
I understand discretion to protect the interests of those who might be impacted, as LongWalk also said, but I believe there are better alternatives to lying or fabricating on the appraiser's side. Hard to state that we're being ethical when taking that approach, IMO.
I do not lie to the employees/tenants I just suggest what the property owner could tell them. If I am asked while completing the inspection I tell them I am not sure of the intended purpose and I am working at the owner’s request.
 
i do not. I said I know them and they know me, we are not related nor do I have any sort of ongoing business relationship with them. They may shop at my wife’s store, we may eat in their restaurant, I may have lent them money at some point in my banking career, our kids may have gone to school together, etc. I am able to remain objective and the fees associated with any one report do not justify putting my license on the line. I don’t expect someone living in a major metropolitan area to understand what it is like to know the majority of the people you interact with on a daily basis and to wave at people on the highway 20 or more miles away from home as you know their vehicle.

I have had couples getting a divorce, using separate attorneys agree to have me complete an appraisal for them and if we get to Court I will also know the judge, the court reporter, and the court security officer. This is not bragging, it is just stating the reality of living in a small town. I grew up in this community and have worked and been active in the community for more than 40 years and I believe most anyone who knows me would say I am honest and straightforward.
That makes me feel better that I didn't need to disclose I'm the neighbor of subject property in my report since USPAP doesn't require me to disclose that.
 
When I've been asked by nosy neighbors etc what I'm doing, I just tell them to ask the property owner. Odds are, they won't ask, nor would owner want to spread their financial business in the street either. Confidentiality keeps you clean, neutral and professional. Even with Realtors, I never disclose address/owner, just maybe neighborhood or size/style of house. I agree with previous poster to gather info from diverse agents, note the file with specific names, and then comment something like, "agents contacted in this market/neighborhood have noted that....."

Having been co-owner of a couple restaurants, the very last thing the owner would want is for the customers or staff to think their favorite eating spot is about to close (so they gossip and look for a NEW favorite spot), or expose the owner to low-ball offers for their imagined 'desperate' situation.

When in doubt, zippa-da-lippa.
 
I understand discretion to protect the interests of those who might be impacted, as LongWalk also said, but I believe there are better alternatives to lying or fabricating on the appraiser's side. Hard to state that we're being ethical when taking that approach, IMO.
I totally agree about the ethics. To date, I haven't offered explanations to anyone on-site other than the property contact who knows why I'm there, but I have heard the property contact offer a cover story. I don't have a better solution than what I have been doing. How do you handle this kind of situation?
 
My mother actually learned (and used) the following commentary from her long time employer: When asked an inappropriate question, or something you don't want to expound on, a great response to their query is: "Why do you ask?" Puts the asker on their back foot, and allows you to understand their motivations to decide how you want to handle the situation.
 
I understand discretion to protect the interests of those who might be impacted, as LongWalk also said, but I believe there are better alternatives to lying or fabricating on the appraiser's side. Hard to state that we're being ethical when taking that approach, IMO.
I think a lot of us have been in the situation where an employee or renter is concerned someone is selling the property. I used to face that some but now since most of my work would involve a simple refi I simply tell them the owner wanted an appraisal and they can tell you; or, if for an estate, I simply tell them this is a date of death appraisal for taxes and I have no idea what the heirs intend to do, which is almost universally true. I backed out of an apartment sale where the buyers were trying to refi only months later. They paid too much. A very old building with $6000 a month income and high expenses seems a mite steep at $450k. I found nothing with 10 small apartments anywhere close to that costly, including one in that small town which had 6 units selling for $150k and same income. But I found a similar old 2 story in a town nearby selling for $250,000 and having 16 units - $500-600/per apartment. The comps were killing it, and I withdrew. A few weeks later I found out that the sellers of that last building were in a marital dispute and the man killed the woman only weeks later. So it wasn't a good comp in the first place, but at market, it still would not have supported the value.
 
I totally agree about the ethics. To date, I haven't offered explanations to anyone on-site other than the property contact who knows why I'm there, but I have heard the property contact offer a cover story. I don't have a better solution than what I have been doing. How do you handle this kind of situation?
I think a lot of us have been in the situation where an employee or renter is concerned someone is selling the property. I used to face that some but now since most of my work would involve a simple refi I simply tell them the owner wanted an appraisal and they can tell you; or, if for an estate, I simply tell them this is a date of death appraisal for taxes and I have no idea what the heirs intend to do, which is almost universally true.
It doesn't bother me what the owner/manager tells their tenants, as it isn't my business. And I completely understand the concern from their side and the suspicion/security of maintaining tenants, etc. I just don't want to be the one falsifying information. I didn't mean to come across as knowing more than anyone else here, but I feel like that route, as a professional, seems rather unethical and just isn't good practice, IMO. I try very hard to avoid getting into scenarios where someone (who is not client, owner/manager, etc) is asking for information that I really don't want to be answering in any fashion. If I'm going to a strip-center filled with tenants, I'm talking to the owner or property manager and making sure that the tenants know I'll be coming. I want to leave it up to them to decide best how to handle their own information, if at all possible.
 
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