- Jan 15, 2002
- Professional Status
- Certified Residential Appraiser
I am constatnly being contacted by lenders saying they can not print my PDF files or they can only print the first 8 pages or the pictures will not print. It is always new clients or somebody I have convinced that I should e-mail their report to them instead of regular mail. I send PDF's to my regular clients and rarely get a complaint. However, it seems that every time I send PDF's to those "one time" clients, they call me complaining they can't print some part of the report and then demand I send them hard copies through the mail. Several times I have talked them into resetting their computers and trying again and it has worked or printing just a few pages at a time and it has worked, but they don't like the hassle and of course it is my fault. I tell them if they can see the page on the screen, then they should be able to print it. They don't seem to be interested. Today, I offered to e-mail a final inspection of new construction to a local bank and the nice lady flat out refused. She said it was a waste of her time and she never could get those pictures off when I e-mailed them. "Please fax and regular mail the report.". I hate faxing reports. Does anybody else have this problem?