Getting out of Realquest Service

[Robert Karl]

Wondering if anyone has tried to get out of realquest? how did you do it? and what costs did you accure?
(gotta love a company who automatically renews your contract without knowing)
Spoke to the receptionist (all sales agents were gone) and she said that there will be a cost to get out (she didn't know $ amount)

 

[Mister Ed]

Wondering if anyone has tried to get out of realquest? how did you do it? and what costs did you accure?
(gotta love a company who automatically renews your contract without knowing)
Spoke to the receptionist (all sales agents were gone) and she said that there will be a cost to get out (she didn't know $ amount)

The cost... pay off the remaining of your contract or have collection people chase after you constantly. We even closed the company and had no money for that. They wanted to sue personally. It was not pretty!!!! OR CHEAP!!! 6 months of unused fees at almost $300 per month.

 

[Mike Kennedy]

Suggest reading the contract you signed - with a magnifying glass for your answer.

 

[Mister Ed]

Suggest reading the contract you signed - with a magnifying glass for your answer.

Mike,

Good advice... however, unless they have changed things, you don't get complete access to the terms and conditions until after you have agreed to the service. At least that was the case in 2004 when we signed up for it. They had good data for the Jacksonville, FL market when I worked there. They would not be worth the $$$$ to cover all the counties that my partner and I cover in middle Georgia.

-ed-

 

[Robert Karl]

thanks guys! trying to find an angle out of this, (trying to lower my costs by sharing NDC data with another appraiser.)

 

[Jo Ann Meyer Stratton]

I have some questions about Real Quest since I am giving them a trial run right now. I have had Win2data for several years. Only use it occasionally because private reporting services have so many gaps and errors in their data. For an assessor's parcel number with multiple improvements it will show several record cards. One has all the square footage of all the improvements added together. Then each of the additional cards will have the improvements individually. But there are no assessor's parcel maps available in Win2data. With Real Quest several record cards will be listed but the only record card accessible has the total square footage of all improvements and the additional record cards are in blue and can't be opened--so their improvement data is worthless. But Real Quest has assessor's parcel maps. So I am attempting to decide whether to keep Win2Data and not able to get assessor's maps or sign up for Real Quest so I can get maps but not be able to get the correct information on improvements. What experiences have you people had with Real Quest versus Win2Data??? The other quirk with Real Quest trial subscription I can't print out the assessor's maps so I can only view them on the computer screen--any suggestions there?. The assessor's offices in both of my counties have cut off their internet access to information. So no information is available any longer from county offices except the amount of property taxes. So I have to find a private reporting service as a substitution.

 

[Mike Kennedy]

Mike,

Good advice... however, unless they have changed things, you don't get complete access to the terms and conditions until after you have agreed to the service. At least that was the case in 2004 when we signed up for it. They had good data for the Jacksonville, FL market when I worked there. They would not be worth the $$$$ to cover all the counties that my partner and I cover in middle Georgia.

-ed-

Appeared that he was already signed up ......looking for the Escape Clause:icon_idea: if there is one.

 

[Jan Roseberry]

Jo Ann

Real Quest is decent data for 2 of my 5 counties in Ohio. They miss a transfer once in a while but . . . the information is accurate and is more complete than any other services offered in our area. If I was more computer savvy, most of the data could be transferred directly into the report.

I transfer maps into the report by copying (right click--copy, paste) or print by PDF (certain county systems don't permit the copy routine).

They appear expensive but when you consider flood maps (have not found a mistake on those yet), ease of use, etc. I like it.

I use double screens and I'm sure, I've saved at least a tree using the service.

Any other questions, I will try to help.

 

[Couch Potato]

I cancelled my RealQuest service with plenty of notice prior to the renewal date in December. They verbally acknowledged the cancellation, and I'm still having to deal with it. They are worse than AOL.

I liked the service, and if I was still in FL I would have continued the service. Here in NC I get the same data with the MLS service. The interface is not as good, but for $200 a month I can deal with it.

 

[Lee in L.A.]

The other quirk with Real Quest trial subscription I can't print out the assessor's maps so I can only view them on the computer screen--any suggestions there?.

Call their tech support Jo Ann, you probably just need a little update file installed.

We switched to Realquest maybe 2 years ago, I thought it replaced Win2Data, guess not. It's the same company / same data either way, except the same issue in CA with the different "cards". The interface is different, but you don't need the special software which is handy if a computer dies. It works for me.

I can't address cancelling it, sounds like the contract is written kind of one sided though.