Do it over again?
If I had it to do over again, I would have taken more education on real estate related subjects in college. Maybe even go for the graduate degree. Hmmm, maybe it's not too late....
Seriously, knowledge is power in our line of work. Not the power of arrogance, but the power of being able to recognize which of the many tools available are the right ones for the job at hand and then using those tools to attain the best results possible. The power to not waste inordinate mounts of time on chasing applications or defending applications that were incorrectly used. The power to assert the reasonable course of action and then defend it against all comers. Not in an arrogant way that serve only to antagonize, but in a calm and professional manner that contributes to your long term relationships. Knowing the rules and sincerely working by them puts an appraiser in control of their relationships.
The appraisal business is still a business. Being technically good is very important, but it isn't the only necessary skill. To have a successful business also requires a certain amount of self-discipline and motivation, and also requires some people skills. It's not always easy to deliver bad news and maintain a worthwhile relationship at the same time. Communication skills count.
Associating with my betters for years before I struck out on my own really paid off for me. I still share office space with a 35-year vetrano because experience counts. I benefit from that association as well as contribute my fair share.
On a more personal note, I was fortunate enough to have been exposed to different philosophies and lifestyles prior to getting into this business. As a result, I have always appreciated the old maxim "It's not how much you make but how much you spend that counts." Live within your means. Going for and keeping a minimal balance on the credit cards really helps to reduce the stress. Consumption beyond the essentials is a recipe for discontent. If I don't have the cash for a discretionary purchase I pretty much don't make it. I don't even buy stuff for my business unless I think I can make it pay.
Deciding early that I wasn't interested in running a fee shop was a plus. I like appraising, and while I have quite a bit of experience in supervising others, I knew that supervising appraisers is a lot more challenging than most other types of employees. I'm not interested in working 60 or 70 hours a week or having a short leash. Running as a lone operator, simply sharing an office and expenses with another appraiser allows me to have more resources at less cost. If my business dropped off 60% I'd still have no wasted expenses and I could still get by.
Having a lower overhead and requiring less gross revenue to make a profit also allows me to have a certain amount of discretion as to the types of work I do and the types of clients I have to deal with. I never solicit for clients at all, and I've never ever solicited a mortgage brokerage for work. I don't deal with mortgage brokers at all unless it's on a deal I know is going to one of my bank clients. Not having to dealing with those guys cuts my stress level down to the bone. I have no compunctions about saying 'no' to pretty much anyone if it looks like it will actually be a waste of time.
Restricting the types of work I take in turned out to be a plus. When I first started, I took in anything I was proficient to do because I was afraid to turn away work. I was looking to build market share and tried to be the one-stop shop; only restricting my work by not getting involved with stuff that was too far over my head to reasonably pull off uder competency requirements. That attempt to mix residential with commercial was useful in the very beginning because I did build market share. But it also came back to bite me later on because the requirements for turn around are different between the two markets. Residential clients are accustomed to having their appraisers on a pretty short leash. Non-Residential oriented clients recognize that it takes time to get a decent appraisal. Trying to manage a 3-week backlog of work gets complicated when a couple SFR appraisals get dropped into the mix and you have to make room for them. By limiting the residential work only to those assignments that are more complicated and are not profitable for most SFR guys/gals to take on, I could focus on the work that actually makes me money and fits with my program. I still lose money on those assignments, but I do them as a service for my clients; kind of like a loss leader.
Restricting my geographic area to predominantly the one county also turned out to be a big advantage. One set of data, more limited areas of travel, and more focus on the one geographic market all adds up to better quality work and less wasted effort.
If I had it to do over again, I would have refined all these elements as soon as I could. Whatever measure of successes I have enoyed have been in direct correlation with my execution of these elements.
George Hatch