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Late Appraisals

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I had a buddy call recently with a similar situation. I told him if he wanted to be the client he should pay cash for the home, engage an appraiser directly and deal with the appraiser as the client. Since he was getting a loan, I told him the lender was the client, not him no matter how much noise he made. The appraisal was to determine risk for a potential loan and if he wanted to hire an appraiser independent of the loan that was his option. Much of this problem is a result of the mortgage broker days when loan officers, realty agents, buyers and borrowerS always referred to 'their" appraiser like chattel. Appraisers became conditioned to this process and many can't seem to shake it. Another option is to use "real" banks for residential mortgages.
 
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To put things in context, Mr Vancer, how long has the whole process taken?
 
Now I know why I read stories of people living in hotels while waiting for appraisal.
Why is a lack of planning on the part of your banker a crisis for an appraiser who was only contacted eight days ago? So nine days ago you filed an application? Or did they order it after sitting on ît three weeks? Read the mortgage and then read whose money is buying your house. It ain't your money, it's the banks money. That's why you are not the client and intended user.

To put things in context, Mr Vancer, how long has the whole process taken?
Very apropos
 
I don't understand why the appraisal is the last item on the list in a purchase transaction. Seems the credit issues, home inspection, and the appraisal would be the early items and all of the other documents/BS/CYA stuff would follow. We get a lot of blame for delays that we can't control.
 
I don't understand why the appraisal is the last item on the list in a purchase transaction.

Because all the other services associated with the purchase are substantially more profitable. Sales Commission $$$$$, Loan Fees $$$$, Title Fees $$$, Junk Fees $$$. The appraisal is the smallest money maker and its a hard cost, so, the bigger money makers are willing to play the odds.
 
Hello and thanks to all in advance for any input.

We're purchasing a home in Oregon, and were attempting to close on the 29th of this month prior to Labor day.

What part of Oregon?

As Appraisal Management Companies know, turn times in rural Oregon have been running one month out for over a year and a half now. I just spoke with a Portland Realtor who cannot get an appraiser for two weeks. The quoted seven days was unrealistic.

Appraisal Management Companies, supposedly put in place to protect consumers (but really to protect investors of mortgage backed securities) actually add time and expense to the process. Once they get the order an AMC will first try and find an appraiser that they can make the most money off of. Either by sending out spam emails or cold calling appraisers without looking at a map to verify coverage area and local competency. Some AMC's use a bidding system or open by offering insulting fees that were standard 20 years ago, but are far less than what the self employed appraiser needs to cover modern expenses. All of this adds days or WEEKS to the order time. One order of mine was delayed for 20 days because the AMC transposed the borrowers home phone number, the owner never set up voice mail on his cell phone and he thought my emails were spam.

While there are national standards for mortgage reports, each AMC likes to add their own unnecessary and annoying little requirements in order to show the lender that they are earning those extra hundreds of dollars that they are adding to the appraisal cost. No a report does NOT need to show a photo of every smoke alarm in the house!

Once the report is finished the appraiser still has to upload the file to the AMC. Some are painless, while others put the appraiser through an automated checklist making the appraiser answer 20 question before the file is uploaded. The AMC for Wells Fargo makes the appraiser go through this process FOUR TIMES before it is finally accepted by their software, which is why I add a minimum of $100 to all Wells Fargo orders.

Then an actually person gets a crack at the report. The real underwriters are gone, replaced by mindless millennials or recent immigrants neither of which can write a proper sentence in English. Once again to show that they are "adding value" many AMC workers reject EVERY report and ask for some unnecessary minor change. Instead of moving on to the next order, the appraiser then has to drop everything, unlock the file, make the change, explain where and why they made the change, lock and reissue the report which involves more uploading hell.

Then your lender will finally get the report. If they want a change, then the whole process starts again.

After it is all complete on the appraisers end, your loan should close within two weeks and everyone will get paid. Except for the appraiser, of course who they make wait 45 days before mailing a check. I suspect some AMC's or lender send change requests weeks after the report is accepted in order to reset that 45 day stopwatch. On the other hand, I have had lenders call me after 90 days asking for an Appraisal Update because they still have not closed, again I am looking at you Wells Fargo.

Welcome to Oregon and good luck.
 
I'm with the poster this business model is broken and in my book if someone is paying for my services then guess what they deserve good service and some respect.
I went to my dentist and I had to get a partial. It took weeks to get it back. I couldn't talk to them. I didn't hire them, my dentist did. Is that model broke, too???? I think not.
 
I am sorry to hear you are having trouble. Who in the transaction is coordinating with the appraiser? I assume that you are out of state and are having someone else do it, probably your realtor? In any event, you should be able to get the appraisers contact information and call them directly and simply ask what the progress is. While what people have said here is true about appraiser/client relationship (meaning it is not your appraisal, sorry), it is commonplace that we interact with borrowers (almost always)and I would think a little personal nudge might help, if in fact you are dealing with a work ethic problem. Most of us are professionals and not smoking dope all day, I would suspect even in the pot states, because you just cant do this stuff without a clear head. An appraiser would not dare be rude to a borrower, so I think you have more pull than others have suggested. Good luck and remember, the roller coaster ride will end eventually!
 
Hello and thanks to all in advance for any input.

We're purchasing a home in Oregon, and were attempting to close on the 29th of this month prior to Labor day. Everything is riding now on the appraiser to complete the report. She had 7 days to complete it by yesterday, and submitting nothing therefore it is late.

Now the close will likely get pushed off a week. I have two buddies here in Austin who are appraisers. One gets his reports back within 48 hours (so he tells me though I do believe him based on his word ethic), the other smokes pot all day, golfs 5 days a week, is lazy and late often.

My point is, as the consumer I have to pay for an appraisal, yet I cannot choose the appraiser. The appraiser is not affected by the close, but everyone else is. The buyer, seller, mortgage broker, realtor...all dependent on the close for their own desired outcomes. It's not like if the appraisal is late, the appraiser doesn't get paid right? And from what I've been told there really isn't any recourse either.

Yet the appraiser can easily be like my second buddy, slacks off all week (by no means am I saying all appraisers are like this BTW) and turns a report in late, and that is acceptable and we all just have to "deal with it"? The appraiser gets paid either way, but I can't fire them if they don't meet their contractual obligations and meet the due date.

That leaves a very wide open door for those who typically wait until the last minute to do things. And being self-employed I know that discipline and motivation some days are hard to come by.

Am I wrong in assuming the deck is completely stacked against the consumer on these deals? Now I know why I read stories of people living in hotels while waiting for appraisal.

Any input is greatly appreciated!

The Lender should have ordered the appraisal much, much sooner instead of waiting up close to the closing date. That would have prevented this whole situation. Don't blame the appraiser. Blame the Lender.
 
What part of Oregon?

As Appraisal Management Companies know, turn times in rural Oregon have been running one month out for over a year and a half now. I just spoke with a Portland Realtor who cannot get an appraiser for two weeks. The quoted seven days was unrealistic.

Appraisal Management Companies, supposedly put in place to protect consumers (but really to protect investors of mortgage backed securities) actually add time and expense to the process. Once they get the order an AMC will first try and find an appraiser that they can make the most money off of. Either by sending out spam emails or cold calling appraisers without looking at a map to verify coverage area and local competency. Some AMC's use a bidding system or open by offering insulting fees that were standard 20 years ago, but are far less than what the self employed appraiser needs to cover modern expenses. All of this adds days or WEEKS to the order time. One order of mine was delayed for 20 days because the AMC transposed the borrowers home phone number, the owner never set up voice mail on his cell phone and he thought my emails were spam.

While there are national standards for mortgage reports, each AMC likes to add their own unnecessary and annoying little requirements in order to show the lender that they are earning those extra hundreds of dollars that they are adding to the appraisal cost. No a report does NOT need to show a photo of every smoke alarm in the house!

Once the report is finished the appraiser still has to upload the file to the AMC. Some are painless, while others put the appraiser through an automated checklist making the appraiser answer 20 question before the file is uploaded. The AMC for Wells Fargo makes the appraiser go through this process FOUR TIMES before it is finally accepted by their software, which is why I add a minimum of $100 to all Wells Fargo orders.

Then an actually person gets a crack at the report. The real underwriters are gone, replaced by mindless millennials or recent immigrants neither of which can write a proper sentence in English. Once again to show that they are "adding value" many AMC workers reject EVERY report and ask for some unnecessary minor change. Instead of moving on to the next order, the appraiser then has to drop everything, unlock the file, make the change, explain where and why they made the change, lock and reissue the report which involves more uploading hell.

Then your lender will finally get the report. If they want a change, then the whole process starts again.

After it is all complete on the appraisers end, your loan should close within two weeks and everyone will get paid. Except for the appraiser, of course who they make wait 45 days before mailing a check. I suspect some AMC's or lender send change requests weeks after the report is accepted in order to reset that 45 day stopwatch. On the other hand, I have had lenders call me after 90 days asking for an Appraisal Update because they still have not closed, again I am looking at you Wells Fargo.

Welcome to Oregon and good luck.

great explanation If it was ordered via an AMC. if not then it's all for not.
 
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