Joker
Elite Member
- Joined
- May 28, 2002
- Professional Status
- Certified General Appraiser
- State
- Ohio
I am considering preparing a satisfaction survey to send to my clients. The purpose is twofold: 1.)It will enable me to gain insight into what lenders really want and expect versus what I think they want and expect. 2.) It will put my name on the desk of those clients for which I am not the primary appraiser. I intend to ask such questions about the quality and efficiency of my business as well as requesting suggestions for better service. I will be including a self adressed stamped envelope for the reply.
My questions for everyone are:
1.) Has anyone done this before? What were the results/responses?
2.) Does anyone have any suggestions on additional topics to cover?
My questions for everyone are:
1.) Has anyone done this before? What were the results/responses?
2.) Does anyone have any suggestions on additional topics to cover?