Cassandra Hall: We are aware of an issue with the AT&T/SBC email domains (Event #1032487). Some customers may receive a bounce back error when sending emails to AT&T/SBC domains. There is currently no Estimated Time for Repair (ETR) for this issue.Current/Possible workaround for this issue is to send an email to removeme@sbc.sbcglobal.net with a copy of the error and sending IP. You will receive a confirmation once it has been completely removed from the blocked list.
Cassandra Hall: Please ask them to forward the error message to the removal address[FONT=Arial, Helvetica, sans-serif]
Meta: I can forward your message to the site admin. What other address are you blocking? I find the idea that you're blocking mail that's not spam quite objectionable.
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Meta[/FONT][FONT=Arial, Helvetica, sans-serif]
: I placed an order with an online vendor today and was expecting to recieve an order confirmation. I havent seen it yet. [/FONT][FONT=Arial, Helvetica, sans-serif]
Cassandra Hall: We are not blocking it, the server is refusing to accept the emails because they are being mistaken for spam. This is due to the recent server upgrade.
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Meta[/FONT][FONT=Arial, Helvetica, sans-serif]
I dont really care what you call it. I need to get my mail.
Cassandra Hall: That is the process in order for them to send you an email.
Cassandra Hall: WE do not have a control over the server.
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Meta[/FONT][FONT=Arial, Helvetica, sans-serif]
: Its not a att server that's identifying it as spam and blocking it?
Cassandra Hall: It is, I already gave you the best solution. If you don't want to do it. It's okay.
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Meta[/FONT][FONT=Arial, Helvetica, sans-serif]
: I've already forwarded your solution to the appraisersforoum site admin. What I'm concerned about is what other email I'm not receiving because of your server upgrade.
Cassandra Hall: We do not have any tool to check on that.
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Meta[/FONT][FONT=Arial, Helvetica, sans-serif]
Is there any chance you can transfer me to somebody who will share my opinion that that's an unacceptable situation.
Cassandra Hall: Please call us on this number, 1-877-722-3755.
Cassandra Hall: This is the case ID for your reference, 168230145
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Meta[/FONT][FONT=Arial, Helvetica, sans-serif]
I guess that's a no.
Cassandra Hall: That is the technical support number[/FONT]