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Opinion on Appraisal

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Try locating your lender's regulatory agency (FDIC, OCC, FSB, etc.) . You should be able to find this on-line, or just ask them. Then you can file a complaint with that agency. They'll hate that, but will have to respond ASAP after notification. You can also submit a complaint through CFPB (Consumer Financial Protection Bureau). This will also get their attention.
 
And I'm not saying that isn't the reason. Just odd that the lender seems more interested in your bringing more money to the table to close as opposed to obtaining an accurate appraisal.

I'd keep up with the lender and demand an error free appraisal. If your home is really worth $250k more, you shouldn't have to bring more money to the table just so you can close.

Many times lenders order 2 or more appraisals on a property, and then figure out what they want to do. I guarantee the appraisals don't come in at the same value. There is no policy that I'm aware of that says the 1st appraisal is the only appraisal and no other appraisals can be ordered).

I'd be interested in what your 2nd appraisal comes in at. You may or may not be able to use that appraisal for lending, but it will provide some piece of mind.

I don't know how he can get GLA of coms wrong - they are spelled out on the MLS page.

I understand your frustrations. This shouldn't be so complicated.

I just wanted to give a quick update. After leaving a stern voicemail earlier this week, I finally feel that we are getting back on track. The lender has ordered an internal review, which they thought would be done by the end of business today but won't be complete until early next week now, and they will be back in touch with the AMC after that review is complete. We have put in writing a detailed list of factual errors and asked that they be corrected. We have also asked for clarification on other issues. I am hopeful to have some more insight by the end of next week.

The second appraiser is coming out on Tuesday so I have my fingers crossed that we may see that appraisal by the end of next week, but it may not be until the start of the following week.

As you said above, I don't expect the appraisals to come in at the same value. However, I would expect appraisals to be in the same ballpark. I can even understand a 10% variance based on the comps chosen and the adjustments that are made. I understand that this an art and not an exact science and that there are value judgments being made. That's the nature of the business, and I can deal with those types of things. This situation has pushed my frustration off the charts because things such as GLA, number of bed/baths, and sales prices have been wrong pretty much across the board. That doesn't even address that one comp backs up to an active freight line and another house sits at the intersection of a busy street (no mention of this anywhere and obviously no adjustment, but those are more value judgment items). Up until this point, I don't think that the lender has given this the attention the situation has deserved, but now that we have a different contact I am getting a much better feeling. Like you said, it shouldn't be this complicated.

More than likely I will update at the end of next week when we have more information from both appraisers. Until then, we are trying our best to be patient.
 
I just wanted to give a quick update. After leaving a stern voicemail earlier this week, I finally feel that we are getting back on track.

Thanks for the update and good luck moving forward. Anxious to hear how everything turns out.
 
Good to hear you are getting somewhere with the bank. Keep us posted.
 
I just wanted to give a quick update. After leaving a stern voicemail earlier this week, I finally feel that we are getting back on track. The lender has ordered an internal review, which they thought would be done by the end of business today but won't be complete until early next week now, and they will be back in touch with the AMC after that review is complete. We have put in writing a detailed list of factual errors and asked that they be corrected. We have also asked for clarification on other issues. I am hopeful to have some more insight by the end of next week.

The second appraiser is coming out on Tuesday so I have my fingers crossed that we may see that appraisal by the end of next week, but it may not be until the start of the following week.

As you said above, I don't expect the appraisals to come in at the same value. However, I would expect appraisals to be in the same ballpark. I can even understand a 10% variance based on the comps chosen and the adjustments that are made. I understand that this an art and not an exact science and that there are value judgments being made. That's the nature of the business, and I can deal with those types of things. This situation has pushed my frustration off the charts because things such as GLA, number of bed/baths, and sales prices have been wrong pretty much across the board. That doesn't even address that one comp backs up to an active freight line and another house sits at the intersection of a busy street (no mention of this anywhere and obviously no adjustment, but those are more value judgment items). Up until this point, I don't think that the lender has given this the attention the situation has deserved, but now that we have a different contact I am getting a much better feeling. Like you said, it shouldn't be this complicated.

More than likely I will update at the end of next week when we have more information from both appraisers. Until then, we are trying our best to be patient.

That does sound promising. From the beginning, I felt like you had a pretty good grasp of what some homes competitive to yours had sold for lately.

As far as the bank, many times people lower on the ladder are trying to protect their reputation by not rocking the boat. Sounds like your getting to the "right" person may have helped. I certainly hope so and hope you obtain a credible and reliable appraisal on your property.
 
One more note. Please feel free to share your comparables and/or market knowledge with the second appraiser.
 
I just wanted to give a quick update. We just got back the second appraisal which came in $225,000 higher than the first appraisal. This number is inline with every other appraisal that we have seen. In my mind it just highlights the errors with the first appraisal.

We are still waiting on a response from the lender with respect to the first appraisal. I plan to follow up this afternoon.
 
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Thank you for the continued updates.

It's nice to see the homeowner's view in unique situations.

Do keep it up!
 
Good to hear that, hope everything works out well for you!
 
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