WinTotal Pros:
1.) good product
2.) all the 'parts' nicely integrated
3.) ala Mode has tended to side with appraisers on the important issues facing the appraisal indusry today.
Cons:
1.) AlaMode is starting to look like an AMC, or at least, an appraisal 'portal' with thier Mercury Network
2.) All the extra bells and whistles are available, but are pricey, imho. (e.g., if you have just a little bit of knowledge, you can buy a domain name and host your own website for lots less than the cost of an appraiser's X-site (website).
I used to use ACI exclusively, until I became more familiar with thier relationships with AMC's and all that this entails. (ACI and AMC's appear to me to be pretty cozy, as in 'bedmates'. I think AMC's do not have appraisers' best interest at heart, do you? I don't either, and I vote with my dollars. I could never recommend ACI)
Someone here already mentioned, go with the basic forms software and support package, until you are sure you need any or all of the extras.
Good Luck!