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The Issue of Consistency (In work habits)

RCA

Elite Member
Gold Supporting Member
Joined
Jun 27, 2017
Professional Status
Certified General Appraiser
State
California

“Why ‘Good Enough’ Is the Enemy of Professional Appraisal”

One thing I’ve learned after decades in appraisal is this:
the best appraisers are not the fastest, and they are not the cheapest — they are the most consistent.

The ones who really stand out have rigid internal standards. They do not decide how carefully to measure based on the fee, the client, or how tired they are that day. They decide once — long ago — and then they simply execute.

That is exactly how I work.

My measurements are always taken in engineering units to 1/100 of a foot, using ANSI or equivalent standards. When possible, BOMA. When BOMA isn’t feasible — and in many large office buildings it isn’t — I still measure as rigorously as access allows.

I never “drop precision” because the job is small.
I never say “this one doesn’t need it.”

Why? Because the moment you allow yourself to switch modes, you lose discipline.

Here is what many appraisers do instead:
They treat measurement like a cost to be minimized.
So they round.
They eyeball.
They use fractions when decimals are faster.
They accept floor plans that don’t close.
They treat dimensional conflicts as nuisances instead of warnings.

That is not efficiency — that is drift.

Let me be blunt:
there is almost no difference in effort between writing 12′-3″ and writing 12.25′.
There is almost no time difference between setting your laser to 0.1 ft and 0.01 ft.
There is absolutely no excuse for creating floor plans that don’t reconcile.

But there is a massive difference in what you get back.

When you always measure to 1/100 ft and always build your floor plans to that precision, something remarkable happens:
the building starts talking to you.

Walls line up — or they don’t.
Rooms add up — or they don’t.
Shapes close — or they don’t.

And when they don’t, that is not a drafting problem.
That is the building telling you something about movement, racking, additions, poor framing, or settlement.

Low-precision methods hide those signals.
High-precision methods reveal them.

And here is the part people miss:

High standards feel slow only when you are bad at them.

Once you do it the right way every time, it becomes faster than sloppy work. You no longer have to think. You no longer have to remember which corners you cut. You no longer have to reconcile contradictions you created yourself.

Your system just works.

That is why I refuse to “scale down” my methods for low-fee jobs.
I don’t run a fast version of myself and a careful version of myself.

I run one version.

And it is always the best one.

I would be interested to hear from others who operate the same way —
who believe that real efficiency comes not from lowering standards, but from raising them so high that excellence becomes automatic.

I wonder if any others have the same attitude: Take the high road, always do the more accurate, athough more difficult, way until you become so proficient at it, it becomes easy under the adage "Practice makes perfect."
 
One of the most important benefits of consistency... doing things the same way every time... is that if you miss something, you are likely to get a feeling that something isn't right. That gives you the opportunity to check your work.
 
A very well put and thoughtful post by the OP. A refreshing change from some of his more "prickly" posts.

Sadly, the GSE's do not appreciate the attention to detail described. Especially since they're accepting information regarding the subject property obtained by a Jr. Realtor or Uber Eats driver. I have nothing against these people. They're just not educated, mentored or licensed in the valuation of real estate.

Why this process was not mandated to be collected by licensed appraisers and licensed appraisers only, to be relied on by the deskbound appraiser on a hybrid assignment......is beyond me.

It's deflating when the users of our work product doesn't seem to even care or appreciate the attention to detail and / or pride in our work product let alone being licensed and insured.
 
A very well put and thoughtful post by the OP. A refreshing change from some of his more "prickly" posts.

Sadly, the GSE's do not appreciate the attention to detail described. Especially since they're accepting information regarding the subject property obtained by a Jr. Realtor or Uber Eats driver. I have nothing against these people. They're just not educated, mentored or licensed in the valuation of real estate.

Why this process was not mandated to be collected by licensed appraisers and licensed appraisers only, to be relied on by the deskbound appraiser on a hybrid assignment......is beyond me.

It's deflating when the users of our work product doesn't seem to even care or appreciate the attention to detail and / or pride in our work product let alone being licensed and insured.
It is not beyond me - the reason they flooded the field with non-appraisers is so they could pay CHEAP FEES to these "data collectors". The cheap fees increase the profit to mark up the PDC collection to the AMC's. A chosen list of AMC's handle PDC collection or the GSE waivers and the AMC's order the bulk of hybrids. No self-respecting direct lender sends out a PDC collector when the appraiser is available to do their own inspection.
 
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I personally do not think being half a foot off matters in a house measurement overall . But consistency in the appraisal process does matter and I often spend nearly as much time on a "cookie cutter" as a more complex waterfront. Most of my time is spend analyzing data and searching for the best comps/talking to parties.
 
I personally do not think being half a foot off matters in a house measurement overall .
It doesn't.

You have to remember that this is the person that massages his data to the point where EVERY comp adjusts out to exactly the same $1. Use comps that have a sales price listed generally to the $1,000 level and he likes to claim accuracy to the $1 level based on that data. Sad, clueless, but still funny.
 
Instead of looking at the forest, waste too much time on the trees.
Whether 0.1 or 0.001 foot measurements, the gross area will not make a difference in comparing to comps.
Concentrate on getting the best comps for best consistency.
 
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