UAD 3.6 - TOTAL Error Help

[Tumbuktu]

• I am not able to see 'Show/Hide' icons in Income Approach the way they appear in Cost Approach
  • The software is considering as I am developing Income Approach and is giving me all sorts of errors
• Anyone else had these issues?

 

[Tumbuktu]

I have tried calling contacting Total:

• Phone - Number in queue is like 65, which means the day would end but I will never get my turn
• Chat - Mostly an automatic response. Once I was able to get a live agent and she herself was lost and got rid of me by telling that she will consult with a senior technician

 

[J Grant]

I come up with the same issues or similar issues at times - all I can say is the hide button might hide it from the client, but we can still see it on our end? And sometimes we have to fix it in another field, or the solution is in the far right hand box (not in the form) or a weird small gear icon or plus sign to check in the form.
The field validation errors like that when I ran E and O drove me nuts. I had to hold for tech support, and eventually they took the call and remote-in to fix it for me. Very frustrating.

 

[Tumbuktu]

Resolution of this Error

• Go to Report Setup
  
  • Check 'Include Unit in Rent Schedule' (Even if you are not completing Rent Schedule)
  • Save
• Go to Income Approach
  
  • Full Expanded Income Approach with Show/Hide Icon would appear
  • Remove any entries if there are any
  • Save
• Go back to Report Setup
  
  • Un-Check 'Include Unit in Rent Schedule'
  • Save

 

[Airstream]

Thanks for the heads up.