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WRE Article by Dave Massey

Terrel L. Shields

Elite Member
Joined
May 2, 2002
Professional Status
Certified General Appraiser
State
Arkansas
Dave Massey makes some telling comparisons between appraisers and doctors in the latest issue of Working Real Estate. Mainly, a lot of people are quitting, turnover is high and for instance a doctor spends more time documenting and compliance issues than in treating patients. We are losing appraisers at a rate of 5% or so per year.

The remainder of WRE this issue to concentrated on how AI can be used... well, OK. It's here but does it actually improve the profession or only hasten its demise? Inquiring minds want to know.
 
Many of the articles I have read indicate that AI will enhance and help appraisers complete more accurate reports. I have had appraisal instructors telling their audiences that technology will be replacing us. That was 15-20 years ago. They may have been correct, but the obviously thought the end was coming sooner than later.

Yep, Craigs List and EBay helped local newspapers all over the world get rid of the need for classified adds and their once reliable revenue stream. Our local newspaper will likely be no longer in circulation 5 years from now.

Yep, with the internet, we no longer need the yellow pages to find a local business and it's contact info.

Yep, email replaced letter writing so that the mailperson only delivers junk mail which will likely be delivered as junk email soon. Oh wait, it already is.

Yep, Advancements in hydraulics helped us build roads, dig deeper trenches and the like, eliminating the need for ditch diggers and other laborers.

Yep, every time a Walmart plans and announces and new store in a new locale, it always tells the local vendors and small retailers that the new superstore will actually help their smaller businesses rather than hurt them.

If AI can replace what we do, then so be it. Nothing lasts forever. That being said, I can't see how anyone could stay in business years from now just for the few oddball jobs that AI can't figure out (farmettes, farms, any rural property, waterfront, earth-homes and other unusual properties).

My beef is with the leadership telling us that AI will enhance or help us complete reports. I kind of see how we are modern day ditch diggers of information. Much of that same info can be mined by AI. AI is like that new large backhoe digging a long trench faster than I can with a shovel.

The one problem with AI, is that it may not be able to discern a market level sale from a one that sells below market, and why it sold below market (estate settling comes to mind and is rather common). Also, there are a few sales which sell above market level due to undisclosed points paid by the seller, but not disclosed in the MLS profile, or an additional vacant lot was included with the improved lot which was also not discussed in the MLS profile.

Perhaps AI will help us, but the jury for me is still deliberating. If AI can replace what we do, I won't waste any energy fighting it since I am 59 and close to retirement.

Now, if you will excuse me, I have to look up local dairies in the yellow pages of my 15 year old phone book to see if they still deliver.
 
Even if it does hasten our demise if 50% or 80% of us refused to adapt it wouldn't make an atom of difference. Embrace it use it every day if you don't know how to integrate it into your work ask it. It has been wildly positive for my business and tons of fun learning how to do things I didn't know how prior.
 
I would compare residential appraisers to public schools teachers, a friend of mine was a teacher for 28 years, retired a few years ago, he came back after 1 year off and he regrets it, he is going to retire again in May for good. We have conversations all the time and the similarities are uncanny between the two industries, I am 56 years old, started my 25th year in appraising this January, I have one foot out the door, I am going to do other things, I will still complete residential appraisals, but only for a handful of clients, private work and provide products for property owners who are contesting their assessed value with appraisal district.
 
I used AI to negotiate my new car. It was pretty wild watching it. They had no idea that it was a AI bot. They thought that they were really negotiating with a real person.

I had it to negotiate 10 deals at once.

3 dealers did not respond.

3 deals I would have lost money on.

4 deals saved me about $2-3k.


As for doctors, they are not totally safe either. I have read were AI and robots , in the future could be doing the surgeries or surgeons that are located in a different state could be doing the surgery using the robot.

Crazy times we are in.
 
Our local newspaper will likely be no longer in circulation 5 years from now.
Amusingly, legal notices, such as probate, foreclosures, tax sales, etc. are required in many states and the ads cost hundreds of dollars, not the few bucks' other ads cost. So, what happens when there are no papers to publish in? Then what? I recall we paid $800 to run a short ad in a 10-page weekly paper in a county where my grandfather owned land to clear his probate from 30 years earlier. Laughable if not money that came out of my pocket and my cousin's pocket.
 
AI will start at the review level, I suspect. Almost all conforming (secondary market) loans will generate an ROV automatically if the value is not high enough to close the loan. After all, these are not going to be used to improve the quality of the appraisal so much as to close the loan. That also means, no real work for appraisers who do review work. They will be using AI to "review" if not bypassed entirely.

The new forms will be a real nightmare and be used to justify the banks position that the robot is a better appraiser than the human. Using AI to attempt to anticipate the AI review will be a hair-shirt task. It works no better than writing tons of broiler plate to try to head off 'stips'. It may well be 10x worse than your worst fear.

Next AI will be pressuring appraisers on time which will lead appraisers to rely upon AI generated reports that may or may not be correct, but you will still be liable for the results. AI isn't going to get sued. You are.
 
AI for highest and best use analysis in the future? Maybe.


https://finance.yahoo.com/news/acres-com-launches-native-AI-130000127.html

For example, a national homebuilder evaluating expansion across multiple Southeast markets can describe its acquisition criteria by simply typing “200+ acre parcels with less than 10% flood plain, sewer access, and residential zoning,” and instantly surface matching opportunities. Acres zoning intelligence then cuts through complexity to deliver clear, actionable insights—decoding requirements, timelines, costs, and local rezoning appetites in seconds.


https://www.bdmag.com/acres-com-announces-new-AI-capabilities-for-land-development/


Land decisions have always been slowed by fragmented data, complex regulations, and manual research,” said Carter Malloy, Founder and CEO of Acres.com. “With our newest AI capabilities, we’re changing how teams interact with land intelligence itself. You can now search for opportunities in your own words, understand zoning constraints instantly, and validate feasibility directly on the map. It’s an unprecedented shift in speed, clarity, and confidence for anyone evaluating land.”
 
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