ACI Big Issues...No Access to Maps-Flood, Location, or Aerial

[Charlotte Dixon]

ACI's closed for the weekend I've spoken to other ACI users in my area, and they also lost their map functions. Anybody else here having that problem? Could this be a licensing issue internally, with ACI???

 

[jwarrenhi]

no mismo either, so guess I get the weekend off. And their website will only show in http, not https.

 

[WPNY]

ACI's closed for the weekend I've spoken to other ACI users in my area, and they also lost their map functions. Anybody else here having that problem? Could this be a licensing issue internally, with ACI???

Yes..same issue here. I guess we will have to wait till Monday morning.

 

[Cindy Rhodes]

Thank you!! I thought it was just me! Been pulling my hair out!!!

 

[Lettski]

I spent all day Monday (the 21st) talking to an ACI tech with a heavy accent, and solved nothing. He tried several things, but had no solutions. Has anyone learned anything new about this?
My maps stopped working at the same time I got some updates from windows...could that relate? Glad to see others are having the same problem, and it isn't just me.

 

[jwarrenhi]

I spent all day Monday (the 21st) talking to an ACI tech with a heavy accent, and solved nothing. He tried several things, but had no solutions. Has anyone learned anything new about this?
My maps stopped working at the same time I got some updates from windows...could that relate? Glad to see others are having the same problem, and it isn't just me.

"with a heavy accent". HOW is this relevant and HOW does his "heavy accent" effect his competency???

 

[Lettski]

It didn't effect his competency, and I don't think I implied that. It did affect my ability to understand and execute his suggestions. I only speak one language, and I am not very good at it.
I am also not very good at "reading" accents, so I was saying "Could you please repeat that?" or "Huh?" a lot which made me feel bad because I didn't want to insult him. (He can speak two languages...me, remember, barely one. He is way ahead of me in that department, even with an accent.)
I also spent a couple of hours at the Geek Squad talking to a young guy who had no solutions, and also to a guy at my internet service provider who had a very deep voice, who couldn't help either.
If I had said he had an accent and then suggested it was from a specific language you might have a complaint. As it is, I mentioned a statement of fact. Do you find me having said "...a young guy..." or "...a very deep voice.." to be objectionable?
Sorry if I offended you, or anyone else. There was no intent. Sometimes a statement of fact is just a statement of fact.

Now, has anyone found a solution for this problem yet?

 

[Terrel L. Shields]

It did affect my ability to understand and execute his suggestions.

Dropped a math class for the same reason. I could not understand half of what the guy was saying - grad student teacher. After I got someone who could speak plain engrish I passed. Some folks from India and Pakistan are perfectly understandable, some not. But when a heavy accent comes on line and calls himself "David" - we are starting out on the wrong foot when I know he's probably not "David" but you won't understand what his name is.

And when you get 'reviewed' by a foreigner that has nary a clue about the markets or even appraising...it can be very frustrating and time wasting.

 

[Tom D]

if you can, go into recovery and see if you can go back, to re set computer to the day before the problem started. you other option is a needle in the haystack problem find. try doing a SFC / Scannow to see if there are any corrupted files. if it's a registry error, then a registry error finder program may do it. you may never find the problem, in which case you have to uninstall & re install the appraisal program. you don't want to hear the next option if that doesn't work.

 

[Fritz in NY]

My name is Sally, can I have your bank account #?